Patient Transporter Lead

Corewell Health; Royal Oak (MI); On-site; USD 42,000 - 54,000; Part time

Benefits offered by this job

Comprehensive benefits package

On-demand pay program

Discounts on various services

Retirement options with contributions

Retirement plan with match

Job summary

A healthcare organization is seeking a Patient Transporter Lead to provide team leadership, training, and administrative support in patient transport operations. The role involves mentoring team members, ensuring workflow efficiency, and coordinating schedules. Candidates should have a high school diploma, at least 2 years of customer service experience, and relevant certifications. This part-time position is located in Royal Oak, with variable shifts including evenings and weekends.

Qualifications

• 2 years of relevant experience in a customer service environment with increasing responsibility.
• CRT-Basic Life Support Instructor (BLS INSTR) or CRT-Basic Life Support (BLS).
• CRT‑BLS Instructor – AHA/ARC certification within 90 days or CRT‑BLS Credentialed Trainer
• Associate's Degree is preferred.

Responsibilities

• Assumes accountability for training and educational needs.
• Provides direction to team members according to department standards.
• Assists in workflow and scheduling of team members.
• Promote effective communication and teamwork across disciplines to resolve issues.
• Ensure equipment used for patient transport is properly maintained and staff trained on its use.

Skills

Customer service

Team leadership

Mentoring

Mentoring

Education program development

Education

High School Diploma or equivalent

Associate's Degree

CRT‑BLS Instructor certification

CRT‑BLS Credentialed Trainer

Job description

Patient Transporter Lead – Corewell Health

Shift and status: Casual, Variable days (2:30 p.m. to 11:00 p.m.) and Variable weekends.

Job Summary

Provides team leadership and assists the team in training, scheduling, and workflow to ensure customers are serviced and administrative duties are completed in a timely manner. Directs and maintains accountability for complex, multi‑faceted programs. Provides administrative support through the appropriate use of software and/or other tools. Acts as a subject‑matter expert and resource for others on the team. Exhibits initiative and knowledge to assure operations carry on in the usual manner in management's absence.

Essential Functions

• Assumes accountability for the assessment of educational needs and develops, implements, evaluates, and revises educational programs/orientation/curriculum/materials, using principles of education and adult learning to enhance learner competence.
• Provides direction and instruction to team members according to department standards and regulatory requirements.
• Assists leadership in resolving work related issues.
• Acts as a mentor related to open/direct communication and fosters team building and leads work teams across disciplines/departments.
• Supports staffing and scheduling practices including planning, and organizing day to day services of team members based on workload, patient volumes, experience, and availability.
• Ensures adequate, safe, and clean equipment is available for transporting of patients and staff are educated on proper use and storage.
• Assists in the development/data collection/analysis/action plan related to area of responsibility.

Qualifications

Required

• High School Diploma or equivalent
• 2 years of relevant experience in a customer service environment with increasing level of responsibility
• CRT‑Basic Life Support Instructor (BLS INSTR) – AHA American Heart Association 90 Days OR CRT‑Basic Life Support (BLS) – ARC American Red Cross 90 Days

Preferred

• Associate's Degree
• CRT‑EPIC Credentialed Trainer – UNKNOWN Upon Hire

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in YOU. Our top‑notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement – to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On‑demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

Royal Oak Hospital – 3601 W 13 Mile Road – Royal Oak

Employment Information

• Employment Type: Part time
• Shift: Evening (United States of America)
• Weekly Scheduled Hours: 0.01
• Hours of Work: 3:00 p.m. to 11:30 p.m.
• Days Worked: Monday to Friday
• Weekend Frequency: Variable weekends

EEO Statement

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug‑free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on‑site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.