Facilities Ops Lead (24/7) – Incident & Vendor Coord

Phyton Talent Advisors; New York (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

Our Client, a well known Investment Bank in New York, seeks a Facilities Coordinator to oversee multi-site operations and act as the central point for facility issues.

You will coordinate technicians, manage maintenance planning, respond to after-hours situations, and collaborate with internal stakeholders to meet service levels.

Candidates should have 5+ years in facilities, 24/7 operations, and excellent communication; a Bachelor's in Mechanical or Electrical Engineering is preferred.

Qualifications

• 5+ years of facilities, building operations, or facilities coordination experience.
• Experience working in a 24/7 operations, command center, dispatch, facilities, or critical response environment.
• Experience coordinating maintenance activities, facility work orders, or building operations support.
• Proven ability to manage multiple priorities and urgent issues simultaneously.
• Bachelor's degree in Mechanical Engineering, Electrical Engineering or equivalent.
• Strong sense of urgency and responsiveness.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Ability to effectively coordinate multiple stakeholders and response teams.
• Nice-to-Have: AutoCAD experience.

Responsibilities

• Monitor and coordinate facility operations across multiple sites.
• Serve as a central communication point for facility-related issues and escalations.
• Answer incoming calls and assess situations to determine appropriate response actions.
• Dispatch and coordinate technicians, vendors, and facility responders as needed.
• Support preventive maintenance scheduling and maintenance planning activities.
• Track building operations issues and ensure timely resolution.
• Respond to after-hours, weekend, and emergency facility situations.
• Coordinate responses to building-related incidents such as HVAC and temperature complaints.
• Maintain accurate documentation and operational records.
• Partner with internal stakeholders to ensure service levels and response times are met.

Skills

Facility ops

Prioritization

Communications

Stakeholder coordination

Customer service

Education

Bachelor's degree in Mechanical or Electrical Engineering

Tools

AutoCAD

Job description

Our Client, a well known Investment Bank in New York, seeks a Facilities Coordinator to oversee multi-site operations and act as the central point for facility issues.

You will coordinate technicians, manage maintenance planning, respond to after-hours situations, and collaborate with internal stakeholders to meet service levels.

Candidates should have 5+ years in facilities, 24/7 operations, and excellent communication; a Bachelor's in Mechanical or Electrical Engineering is preferred.