Facilities Operations Lead

Macro; New York (NY); Presencial; USD 70.000 - 80.000; Jornada completa

Descripción de la vacante

Macro is seeking a Facilities Operations Coordinator to support the day-to-day operations of a fast-paced corporate office in New York, ensuring the workplace is safe, functional, and well-maintained.

You will coordinate facilities services, manage requests, liaise with vendors and building management, assist with office moves, and support on-site operations in a full-time, on-site role.

Formación

• Experience in facilities management, workplace operations, or office services within a corporate or commercial environment.
• Strong organizational skills with the ability to manage multiple priorities and follow issues through to completion.
• Excellent verbal and written communication skills.
• Proven ability to build effective working relationships with colleagues, vendors, and building teams.
• Experience with vendor invoicing and financial administration, including purchase order management and coordination with finance or accounts payable teams.
• Proficiency with workplace systems and standard office software (e.g., Microsoft Word, Excel); experience with facilities or service request management systems is strongly preferred.

Responsabilidades

• Coordinate day-to-day facilities operations, including reactive requests and planned works.
• Act as a primary point of contact for facilities-related enquiries from employees.
• Log, track, and follow up on facilities issues through resolution.
• Conduct regular site walks to identify maintenance, cleanliness, safety, or operational issues and coordinate corrective actions.
• Support Workplace Ambassadors with monitoring common areas and meeting spaces, coordinating facilities or AV support as required.
• Liaise with building management, engineering, janitorial, security, AV, and other service vendors to support timely issue resolution.
• Assist with office moves, seating changes, furniture installations, and space resets.
• Ensure all work orders, incidents, and requests are accurately logged and updated in the relevant systems.
• Support adherence to workplace policies and standards, escalating issues when appropriate.
• Assist with vendor invoice processing, including reviewing invoices for accuracy, raising purchase orders, and liaising with finance or accounts payable teams.

Conocimientos

Facilities management

Organizational skills

Communication skills

Vendor liaison

PO management

Herramientas

Microsoft Word

Microsoft Excel

Facilities management systems

Descripción del empleo

Macro is seeking a Facilities Operations Coordinator to support the day-to-day operations of a fast-paced corporate office in New York, ensuring the workplace is safe, functional, and well-maintained.

You will coordinate facilities services, manage requests, liaise with vendors and building management, assist with office moves, and support on-site operations in a full-time, on-site role.