Facilities Ops Coordinator - Work Orders & Reporting

Velociti; Kansas City (MO); On-site; USD 44,000 - 56,000; Full time

Benefits offered by this job

Life Insurance

AD&D

Short-Term Disability

Medical Insurance

Dental Insurance

Long-Term Disability

401(k) Retirement Plan

Job summary

Velociti is seeking an Account Coordinator to support day-to-day facilities operations by reviewing, processing, and managing work orders across internal and client systems. You will ensure accuracy, timely follow-up, and clear communication with internal teams, subcontractors, vendors, and clients.

The role emphasizes attention to detail, proactive tracking of work progress, and accurate reporting of operational activity, with daily, weekly, and monthly performance insights provided to

Qualifications

• 1–3 years of experience in facilities services, operations coordination, dispatch, or administrative support.
• Experience with work order management systems or client service platforms preferred.
• Proficiency in data entry with high accuracy and strong documentation habits.

Responsibilities

• Review incoming work orders for accuracy, completeness, and scope details.
• Enter, update, and maintain work orders per company standards and procedures.
• Monitor client portals for new requests, updates, and required actions.

Skills

Attention to detail

Communication skills

Multitasking

Microsoft Office

Client service orientation

Tools

Microsoft Excel

Outlook

Teams

Job description

Velociti is seeking an Account Coordinator to support day-to-day facilities operations by reviewing, processing, and managing work orders across internal and client systems. You will ensure accuracy, timely follow-up, and clear communication with internal teams, subcontractors, vendors, and clients.

The role emphasizes attention to detail, proactive tracking of work progress, and accurate reporting of operational activity, with daily, weekly, and monthly performance insights provided to