Facilities Operations & Process Improvement Analyst

QTS Realty Trust; Irving (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive benefits package

401(k) retirement plan

Job summary

QTS Realty Trust in Irving, TX seeks a FacOps Analyst I to monitor critical operational processes, analyze data, and identify opportunities for improvement. You will collaborate with internal teams and external vendors, manage budgets, and produce reports to guide decision-making.

The role supports process improvement projects, updates policies, and ensures efficient, high-quality operations across FacOps functions. Strong writing and communication skills are essential.

Qualifications

• BS degree or equivalent professional experience.
• 1+ year of budget management, reforecasting, and reconciling budgets.
• 3+ years in project management or related experience.
• Experience in data analysis, including Excel pivot tables, formulas, and charting.

Responsibilities

• Review and analyze company policies and operational processes.
• Monitor process control points for requisitions, budgeting, and service management.
• Build and maintain relationships with 3rd party providers, partners and vendors.
• Export, combine, refine and analyze datasets from business applications.

Skills

Budget management

Project management

Data analysis

Communication

Attention to detail

Education

Bachelor of Science degree or equivalent professional experience

Tools

Excel

Microsoft Office Suite

ServiceNow

ScienceLogic

Salesforce

Job description

QTS Realty Trust in Irving, TX seeks a FacOps Analyst I to monitor critical operational processes, analyze data, and identify opportunities for improvement. You will collaborate with internal teams and external vendors, manage budgets, and produce reports to guide decision-making.

The role supports process improvement projects, updates policies, and ensures efficient, high-quality operations across FacOps functions. Strong writing and communication skills are essential.