Facilities & Operations Lead: Help Desk & Vendors

H-Mart; Whittier (CA); On-site; USD 50,000 - 74,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision insurance

401(k) Retirement Plan with match

Life Insurance

Paid time off

Employee Discount

Job summary

H MART is seeking a Facilities/Operations Coordinator at the CA Warehouse in Whittier to oversee daily help desk activities, coordinate with vendors, and support in-house technicians. The role requires strong communication, the ability to travel domestically, and proficiency in Microsoft Office with SAP knowledge preferred.

Full-time, standard business hours, with benefits including health, dental & vision, 401(k) match, life insurance, PTO, holidays, and employee discounts.

Qualifications

• BS/BA in Management or Accounting, Manufacturing Engineering Major or related field.
• Good communication skills to negotiate with vendors and speak with store managers.
• Must be able to safely operate company motor vehicle and possess a valid driver’s license.
• Proficiency with Microsoft Office (Microsoft Excel, Microsoft Outlook, etc.)
• Basic knowledge in SAP is preferred, not required.
• Able to travel domestically.

Responsibilities

• Provide daily help desk oversight to ensure help desk tickets are promptly assigned, work scheduled, and completed.
• Monitor ticket progress to ensure tasks are completed within expected time-frames.
• Purchase Parts and Equipment
• Correspond and communicate with vendors for facility management needs
• Process invoices and payments to vendors
• Process draft reports for different projects
• Visit regional stores periodically to check and follow up with store requests
• Support In-house technicians
• Follow protocol for effective maintenance of facilities, equipment and supplies
• Schedule and document maintenance and repairs on equipment
• Coordinate with outside contractors for the service and repairs

Skills

Vendor negotiations

Communication

Microsoft Office

Bilingual Korean/English

Teamwork

Education

BS/BA in Management or Accounting

Manufacturing Engineering major or related

Tools

SAP

Job description

H MART is seeking a Facilities/Operations Coordinator at the CA Warehouse in Whittier to oversee daily help desk activities, coordinate with vendors, and support in-house technicians. The role requires strong communication, the ability to travel domestically, and proficiency in Microsoft Office with SAP knowledge preferred.

Full-time, standard business hours, with benefits including health, dental & vision, 401(k) match, life insurance, PTO, holidays, and employee discounts.