Facility Management Coordinator

H Mart; Dallas (TX); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, Dental & Vision insurance

401(k) with up to 5% match

Life Insurance & AD&D

PTO & Paid Holidays

HSA/FSA options

Job summary

H Mart is seeking a Facility Management Coordinator to support store maintenance and administration across multiple Texas locations. You will oversee daily help desk operations, manage vendor communications, process invoices, and schedule maintenance and renovations.

Strong organizational and communication skills are essential to ensure timely service delivery. The role requires travel, a relevant degree, proficiency with MS Office, and a willingness to operate a company vehicle.

Qualifications

• Bachelor’s degree in management, accounting or related field.
• Strong vendor and store manager communication skills.
• Must possess a valid driver’s license and be able to operate company vehicle.
• Proficient with Microsoft Office applications (Excel, Outlook).
• Basic SAP knowledge preferred.
• Able to travel domestically.
• Bilingual Korean and English preferred.

Responsibilities

• Provide daily help desk oversight to ensure tickets are assigned, scheduled and completed.
• Monitor ticket progress to ensure tasks meet timeframes.
• Purchase parts and equipment and liaise with vendors.
• Process invoices and payments to vendors.
• Prepare draft reports for various projects.
• Visit regional stores to follow up on requests.
• Support in‑house technicians and schedule maintenance.
• Coordinate with outside contractors for services and repairs.
• Manage renovation projects for new/existing stores.
• Oversee maintenance, bidding for equipment and construction.
• Monitor construction progress and quality control throughout renovation.

Skills

Communication skills

Driver's license

Microsoft Office

SAP (basic)

Domestic travel

Bilingual: Korean/English

Self-motivated

Education

BS/BA in Management or Accounting, Manufacturing Engineering Major or related field

Tools

Microsoft Excel

Microsoft Outlook

SAP

Job description

Description

The Facility Management Coordinator for H Mart provides essential administrative support to ensure the effective maintenance and management of H Mart stores.

This role oversees daily help desk operations, ensuring service requests are promptly assigned, tracked, and completed within expected timeframe. Responsibilities include coordinating with vendors for facility needs, processing invoices and payments, purchasing parts and equipment, and supporting in-house technicians. Additionally, the role involves scheduling and documenting maintenance and repairs, liaising with external contractors, and conducting periodic store visits to follow up on facility requests. The ideal candidate will have strong organizational and communication skills to facilitate smooth facility operations across multiple store locations in Texas.

Responsibilities but not limited to:

• Provide daily help desk oversight to ensure help desk tickets are promptly assigned, scheduled and completed
• Monitor ticket progress to ensure tasks are completed within expected time-frames
• Purchase Parts and Equipment
• Correspond and communicate with vendors for facility management needs
• Process invoices and payments to vendors
• Process draft reports for different projects
• Visit regional stores periodically to check and follow up with store requests
• Support In-house technicians
• Follow protocol for effective maintenance of facilities, equipment and supplies
• Schedule and document maintenance and repairs on equipment
• Coordinate with outside contractors for the service and repairs
• Manage renovation projects for new and existing stores
• Oversee maintenance, management, and bidding for equipment and construction contractors
• Monitor construction progress ensuring quality control throughout the renovation process

Qualifications/Skills:

• BS/BA in Management or Accounting, Manufacturing Engineering Major or related field
• Good communication skills to negotiate with vendors and speak with store managers
• Must be able to safely operate company motor vehicle and possess a valid driver’s license
• Proficiency with Microsoft Office (Microsoft Excel, Microsoft Outlook, etc.)
• Basic knowledge in SAP is preferred, not required
• Able to travel domestically
• Excellent written, verbal, and interpersonal communication abilities
• Self-motivated with the ability to work both independently and in a team
• Bilingual in Korean and English preferred
• Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company policy
• 401 (k) Retirement Plan with up to 5% match per company policy
• Life Insurance and AD&D (Accidental death & Dismemberment) per company policy
• BTA Insurance (Business Travel Accident Coverage)
• Paid-time off (PTO) and Paid Holidays per company policy
• Celebration & Condolence Benefits per company policy
• Holiday Gift certificates per company policy
• FSA (Flexible Spending Account) per company policy
• DCFSA (Dependent Child Care Spending Account) per company policy
• HSA (Health Savings Accounts) per company policy

Work Hours:

• MON-FRI, 8:00am to 6:00pm

Work Location:

Salary Range:

• $50,000 ~ 70,000 yearly

*Actual compensation will be determined based on relevant experience, qualifications, skills, and other job-related factors.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.