Facilities Operations Coordinator

Cava-a2a3360d; Washington (District of Columbia); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive salary

Bonus program

Unlimited PTO

Health, Dental, Vision

Job summary

CAVA is seeking a highly organized Facilities Coordinator to keep restaurant operations running smoothly across locations. You will manage work orders, triage requests, coordinate vendors, and drive timely resolutions, partnering with Facilities Managers and restaurant teams to ensure high service levels and guest satisfaction.

Responsibilities include evaluating urgent needs, coordinating repairs, managing equipment replacements, and tracking performance.

Qualifications

• 3+ years of experience in facilities coordination, property management, maintenance operations, or a similar role.
• Experience with work order management systems (e.g., CMMS platforms like Service Channel or similar).
• Excellent communication skills, with the ability to coordinate effectively between vendors, internal teams, and field locations.
• Demonstrated ability to triage issues, prioritize based on urgency, and make sound decisions under pressure.
• Experience working with third-party vendors, including dispatching, follow-ups, and performance monitoring.

Responsibilities

• Serve as primary intake and decision-maker for work order requests.
• Triage work orders by priority, risk, and impact; adjust categorization as needed.
• Code, update, and maintain work orders in real time; resolve discrepancies.
• Identify trends in work order data and suggest improvements.
• Select and coordinate vendors based on trade expertise, history, and SLA requirements.
• Escalate complex vendor issues and provide solutions to Facilities Managers and Director.
• Review vendor proposals for alignment with scope and costs; approve or modify as needed.
• Validate completion details to ensure quality and compliance before closure.

Skills

Work order management

Vendor coordination

Communication

Prioritization

Travel readiness

Job description

CAVA is seeking a highly organized Facilities Coordinator to keep restaurant operations running smoothly across locations. You will manage work orders, triage requests, coordinate vendors, and drive timely resolutions, partnering with Facilities Managers and restaurant teams to ensure high service levels and guest satisfaction.

Responsibilities include evaluating urgent needs, coordinating repairs, managing equipment replacements, and tracking performance.