Facilities Operations Assistant — Flexible Schedule

Discovery Village at the West End – AL; Richmond (VA); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Early access to earned wages

Flexible scheduling

Paid time off and holidays

Comprehensive benefits package

401(K) with employer match

Paid training

Growth opportunities

Uniforms provided

Employee Assistance Program

Job summary

Discovery Village at the West End – AL is seeking a Facilities Operations Assistant in Richmond, VA to help maintain a safe, comfortable community for residents and staff. The role covers day-to-day maintenance, preventive tasks, and on-call support to ensure doors stay open and services run smoothly.

You will work full-time, Mon-Fri with occasional on-call shifts, contributing to a welcoming environment and efficient operation across buildings, grounds, and equipment.

Qualifications

• High school diploma or equivalent required.
• Minimum of one (1) year of maintenance or facilities experience.
• Working knowledge of building systems including plumbing, electrical, mechanical, and general repairs.
• General understanding of OSHA standards, fire prevention, and life safety regulations.
• Ability to respond to emergency maintenance calls outside of normal working hours.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Effective written and verbal communication skills.
• Demonstrated problem-solving ability and sound judgment.
• Ability to work independently while collaborating with a team.
• Willingness to participate in on-call rotation as required by the community.
• Ability to respond to after-hours emergencies / on-call rotation
• Ability to lift, carry, push, or pull up to 50 lbs (or community standard)
• Comfort working indoors and outdoors in varying temperatures
• Possible exposure to chemicals, tools, ladders, and mechanical equipment

Responsibilities

• Perform routine maintenance and light housekeeping duties throughout the community grounds and buildings.
• Complete service requests for repairs and maintenance of apartments, common areas, equipment, and vehicles in a timely and cost-effective manner.
• Perform general maintenance tasks including minor plumbing, electrical repairs, appliance repair, painting, refurbishing, and carpentry.
• Assist with HVAC, heating, air conditioning, and refrigeration systems as assigned.
• Maintain flooring, carpeting, and hard surfaces, including “make-ready” apartments for new residents.
• Conduct preventive maintenance to reduce equipment downtime and extend asset life.
• Respond to maintenance-related emergencies and on-call requests outside of scheduled hours as needed.
• Ensure work is completed in compliance with safety standards, OSHA guidelines, and life safety regulations.
• Monitor community grounds and buildings for safety hazards and report concerns promptly.
• Maintain tools, equipment, and maintenance areas in a clean and organized condition.
• Communicate effectively with leadership and team members regarding work status and priorities.
• Assist with special projects and seasonal maintenance tasks as assigned.
• Perform other duties as assigned.

Skills

Maintenance experience

Building systems knowledge

OSHA/life safety knowledge

Emergency response ability

Time management

Communication skills

Teamwork

On-call ability

Lift up to 50 lbs

Indoor/outdoor work

Education

High school diploma or equivalent

Job description

Discovery Village at the West End – AL is seeking a Facilities Operations Assistant in Richmond, VA to help maintain a safe, comfortable community for residents and staff. The role covers day-to-day maintenance, preventive tasks, and on-call support to ensure doors stay open and services run smoothly.

You will work full-time, Mon-Fri with occasional on-call shifts, contributing to a welcoming environment and efficient operation across buildings, grounds, and equipment.