Facilities Manager

MedStar Health; Raleigh (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Facilities Manager to oversee maintenance and operational efficiency of its facilities. The ideal candidate will drive service delivery, manage vendor relationships, and support budget planning, with a focus on optimizing facilities management and ensuring compliance with corporate policies.

Qualifications

• 2 years of experience in Corporate Real Estate Facilities/Property Management.
• 6 years of experience with a High School Diploma/GED.
• Experience in Corporate Real Estate, Facility/Building Maintenance.

Responsibilities

• Oversee maintenance and repair of Bank facilities, ensuring functionality.
• Manage vendor performance and communications for effective service delivery.
• Develop capital and expense budgets, identifying cost savings opportunities.

Skills

Vendor management

Budget management

Customer relationship management

Education

Bachelor's Degree in Corporate Real Estate Facilities/Property Management

High School Diploma or GED with 6 years related experience

Job description

Overview

This position supports the maintenance, business operations, and physical assets of Bank facilities at an advanced level of scope and ability. Ensures department activities and methodologies create value for the Bank, as well as align with business goals and objectives. Implements policies or procedures that enforce regulatory and corporate policy compliance. Maximizes operational efficiencies, improves service delivery, and manages risks through the research and recommendation of industry best practices.

Responsibilities

• Facility Support - Oversees maintenance and repairs efforts towards the functionality of Bank facilities. Dispatches and ensures timely completion of work order requests. Manages preventative maintenance activities and schedule to minimize disruption in business operations. Performs facilities inspections, provides reports, and develops effective asset management strategies. Aids execution of department projects including major works, renovations, capital improvements, relocations, mergers, acquisitions, and other special initiatives. Assists with emergency preparedness plans, standard operating procedures, and playbooks.
• Facility Service - Develops relationships with clients, business partners, and vendors to facilitate excellent service delivery and achieve high customer satisfaction ratings. Monitors internal service level standards and key performance indicator metrics. Implements solutions to address any service or performance deficiencies.
• Vendor Management - Manages vendors including effective work order communications, invoice management, performance & accountability monitoring, network optimization recommendations, and vendor procurement activities.
• Budget Planning - Provides development and oversight of capital and expense budgets, including business case recommendations for proposed major expenditures or budget variances. Reports on budget performance and plan versus actual variations. Identifies cost savings and cost reduction opportunities.

Qualifications

Bachelor's Degree and 2 years of experience in Corporate Real Estate Facilities/Property Management OR High School Diploma or GED and 6 years of experience in Corporate Real Estate Facilities/Property Management

Additional Requirements:

• Experience in Corporate Real Estate, Facility/Building Maintenance
• General understanding of building systems (HVAC, electrical, plumbing)
• 35% travel between Raleigh portfolio sites
• Experience managing budgets and contracts for repairs, maintenance, and vendors

Preferred:

• Certifications IFMA and/or BOMA

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

#EJC

#LI-CO1