Facilities Manager

First Citizens Bank; Smithfield (NC); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading bank seeks a skilled facilities manager to oversee operations and maintenance of various locations. The role involves vendor management, budget oversight, and ensuring compliance with corporate policies. Ideal candidates will have a strong background in Corporate Real Estate Facilities, excellent communication skills, and experience managing budgets.

Benefits

Comprehensive benefits program

Support for families

Qualifications

• 2 years in Corporate Real Estate Facilities / Property Management with a Bachelor's Degree.
• 6 years experience required with a GED or High School Diploma.
• Experience in CRE Facilities management, particularly retail, preferred.

Responsibilities

• Oversees maintenance and repairs of Bank facilities.
• Manages vendor relationships and budget planning.
• Implements solutions to improve service delivery.

Skills

Communication

Collaboration

Vendor Management

Budget Management

Problem Solving

Education

Bachelor's Degree

High School Diploma or GED

Job description

Overview

This is a remote role that may only be hired in the following location(s): North Carolina - Preferably in the Raleigh, Wilmington, Smithfield North Carolina area

This position supports the maintenance, business operations, and physical assets of Bank facilities at an advanced level of scope and ability. Ensures department activities and methodologies create value for the Bank, as well as align with business goals and objectives. Implements policies or procedures that enforce regulatory and corporate policy compliance. Maximizes operational efficiencies, improves service delivery, and manages risks through the research and recommendation of industry best practices.

Responsibilities

Facility Support - Oversees maintenance and repairs efforts towards the functionality of Bank facilities. Dispatches and ensures timely completion of work order requests. Manages preventative maintenance activities and schedule to minimize disruption in business operations. Performs facilities inspections, provides reports, and develops effective asset management strategies. Aids execution of department projects including major works, renovations, capital improvements, relocations, mergers, acquisitions, and other special initiatives. Assists with emergency preparedness plans, standard operating procedures, and playbooks.

Facility Service - Develops relationships with clients, business partners, and vendors to facilitate excellent service delivery and achieve high customer satisfaction ratings. Monitors internal service level standards and key performance indicator metrics. Implements solutions to address any service or performance deficiencies.

Vendor Management - Manages vendors including effective work order communications, invoice management, performance & accountability monitoring, network optimization recommendations, and vendor procurement activities.

Budget Planning - Provides development and oversight of capital and expense budgets, including business case recommendations for proposed major expenditures or budget variances. Reports on budget performance and plan versus actual variations. Identifies cost savings and cost reduction opportunities.

Qualifications

Bachelor's Degree and 2 years of experience in Corporate Real Estate Facilities / Property Management

OR High School Diploma or GED and 6 years of experience in Corporate Real Estate Facilities / Property Management

Additional Requirements:

• Experience in CRE Facilities management, specifically in retail
• General understanding of building systems (HVAC, electrical, plumbing)
• 30% - 40% travel is required
• Ability to communicate and collaborate effectively
• Experience managing budgets and contracts for repairs, maintenance, and vendors

Preferred:

• Certifications IFMA and/or BOMA
• Understanding of Leases

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits