Facilities & Maintenance Lead for Guest Experience

Lucky Strike Entertainment Corporation; East Haven (CT); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) plan

Employee stock purchase program

Paid vacation

Discounts on bowling & waterpark

Job summary

Lucky Strike Entertainment is hiring a Facility Manager to own day-to-day health, safety, and performance of the center. You will lead the maintenance team, oversee preventative maintenance and repairs, manage vendors and contractors, and ensure all lanes, attractions, kitchen equipment, and building systems run safely and reliably.

Your goal is to prevent downtime, resolve issues quickly, and keep the guest experience seamless during peak hours, including nights, weekends, and holidays.

Qualifications

• 3 or more years of facilities or technical operations leadership in a high-volume environment.
• Experience with plumbing, electrical repair, HVAC, and general contracting.
• Proven ability to build and lead a maintenance team focused on uptime and guest satisfaction.
• Financial acumen including preventive maintenance budgeting, vendor management, and cost control.
• Strong understanding of safety compliance, OSHA standards, and regulatory requirements.
• Ability to lift up to 50 lbs, climb ladders, and work in mechanical spaces.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Perform and oversee daily repair and maintenance across mechanical, electrical, plumbing, carpentry, lanes, and attractions
• Own preventative maintenance across the center, scheduling regular service and system checks to catch issues before they become failures
• Document all maintenance work and monitor equipment performance get ahead of downtime
• Serve as the on-site technical expert, completing repairs and troubleshooting issues with speed and precision
• Manage contractors, vendors, parts inventory, and facility budgets
• Train and develop maintenance team members in safe practices, technicalskills, and quality standards
• Provide technical support during peak hours including nights, weekends, and holidays to keep the center fully operational

Job description

Lucky Strike Entertainment is hiring a Facility Manager to own day-to-day health, safety, and performance of the center. You will lead the maintenance team, oversee preventative maintenance and repairs, manage vendors and contractors, and ensure all lanes, attractions, kitchen equipment, and building systems run safely and reliably.

Your goal is to prevent downtime, resolve issues quickly, and keep the guest experience seamless during peak hours, including nights, weekends, and holidays.