Facilities & Mailroom Office Manager - Multi-Site

Equity Residential; Virginia Beach (VA); On-site; USD 60,000 - 101,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid vacation and holidays

Team member housing discounts

Job summary

Vivmark Residential is seeking an experienced Office Manager of Facilities and Mailroom to oversee day-to-day operations across our Virginia Beach, VA and San Antonio, TX centers. The role focuses on facilities management, mail services, vendor oversight, and providing a positive workplace experience for associates.

The ideal candidate has strong leadership, multi-site operations experience, and proficiency with Office Suite.

Qualifications

• High school diploma or equivalent required.
• Minimum of three years of experience in residential or commercial property management or facilities operations.
• Experience leading or supervising employees.
• Experience managing vendor relationships and multi-site operations is a plus.

Responsibilities

• Manage day-to-day operations of the Customer Care Centers, including housekeeping, reception, maintenance, and building security.
• Serve as the primary point of contact for landlord and facility-related matters.
• Oversee relationships with vendors and service providers, including office equipment maintenance and service contracts.
• Ensure the efficient operation of office processes and administrative functions.
• Coordinate workplace services and orient new associates to office facilities and services.
• Manage mailroom operations, including incoming mail, outbound mail production, shipping services, and returned mail processing.
• Ensure compliance with applicable postal regulations and internal mail policies.
• Monitor and maintain inventory levels of office and shipping supplies.
• Track postage usage and mail-related expenditures, generating reports on mail volume, shipping costs, and key performance metrics.
• Identify and implement process improvements and automation opportunities to enhance operational efficiency.
• Lead and support office staff while fostering a positive and productive work environment.

Skills

Leadership

Time management

Microsoft Office

Education

High school diploma or equivalent

Job description

Vivmark Residential is seeking an experienced Office Manager of Facilities and Mailroom to oversee day-to-day operations across our Virginia Beach, VA and San Antonio, TX centers. The role focuses on facilities management, mail services, vendor oversight, and providing a positive workplace experience for associates.

The ideal candidate has strong leadership, multi-site operations experience, and proficiency with Office Suite.