Facilities Leader – Multi-site FM, Safety & Service

Nordstrom; San Diego (CA); On-site; USD 88,000 - 146,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Retirement benefits

Merchandise Discount

Paid Time Away

Job summary

Nordstrom is seeking an experienced Facilities Manager in California to lead a multi-site maintenance team and drive safe, efficient operations. The role requires strong vendor management, CMMS usage, and a focus on customer service and operational excellence.

You will coordinate preventative maintenance, manage subcontractors, and develop SOPs to ensure reliable facilities performance and support store operations nationwide.

Qualifications

• Minimum 5 years’ experience as a Facilities Manager or equivalent.
• Bachelor’s degree or equivalent education preferred.
• Experience using CMMS systems and reporting including planning, scheduling, and workstream analysis.
• Demonstrated ability to build strong relationships with customers, peers, and senior leadership.
• Experience managing remote teams and third party contracted services.

Responsibilities

• Establish and maintain a safety-first culture across multiple locations; drive safe work practices and training.
• Oversee a team of technicians, vendors, and suppliers for maintenance and repairs.
• Build trust with site leads, regional leadership, and business partners for FM delivery.
• Uphold contract terms with subcontractors to ensure quality delivery.
• Ensure customer satisfaction in FM services and lead improvements.
• Plan and execute preventive maintenance for critical and non-critical systems.
• Coordinate FM activities with site occupants and landlords.
• Develop SOPs and PM schedules for all areas.
• Respond to emergency calls as needed.
• Apply knowledge of HVAC, vertical transportation, restaurants, signs, security and fire alarm systems; MEP and building elements.
• Support leadership in driving business metrics like sales volume and delivery timeliness.

Skills

Facilities Management

Communication

Analytical skills

MS Office (Excel/Outlook)

Negotiation/Conflict resolution

Remote team management

Education

Bachelor’s degree or equivalent

Tools

CMMS

Job description

Nordstrom is seeking an experienced Facilities Manager in California to lead a multi-site maintenance team and drive safe, efficient operations. The role requires strong vendor management, CMMS usage, and a focus on customer service and operational excellence.

You will coordinate preventative maintenance, manage subcontractors, and develop SOPs to ensure reliable facilities performance and support store operations nationwide.