Dark Burn Creative, (a division of Trailer Park Group) is one of gaming's most prominent and growing entertainment marketing agencies, specializing in global content creation, trailers/promotions, and gameplay capture. We combine our creative storytelling expertise with large-scale production resources, uniquely positioning us to create, market, and distribute gaming content for our diverse client portfolio of top gaming development companies and major brands.
The Facilities Lead is responsible for supporting daily office operations, coordinating building maintenance, managing office supplies, and maintaining security systems. This role works closely with property management, contractors, vendors, and internal teams to help ensure the office remains functional, organized, and safe.
This position is fully on-site at our Woodland Hills office.
Key Responsibilities
- Facilities & Maintenance: Report and coordinate HVAC, plumbing, electrical, lighting, and other building maintenance needs with property management and service providers.
- Security Systems: Coordinate support for surveillance cameras, badge access systems, and other office security services.
- Vendor Management: Serve as a point of contact for contractors, deliveries, maintenance technicians, and service providers. Coordinate service visits and follow up on outstanding requests.
- Inventory & Supplies: Monitor and order kitchen, breakroom, office, first-aid, meeting room, and vending machine supplies. Track stock levels and manage replenishment within budget.
- Office Equipment & Furniture: Monitor the condition of office equipment, desks, chairs, and shared resources. Coordinate and assist with furniture movement and report repair or replacement needs.
- Warehouse & Storage: Maintain organization in warehouse and storage areas, identify safety concerns, and communicate space limitations to management.
- Compliance Coordination: Coordinate with property management and vendors regarding fire inspections, fire extinguisher servicing, smoke detector checks, security alarm permits, and other required building services.
- Administrative Support: Track vendor invoices, maintain service and vendor records, monitor recurring tasks, and communicate outstanding issues to management.
- Make deliveries and pick-ups as needed for the office.
Qualifications
- 2+ years of experience in facilities coordination, office operations, workplace services, or a related role required.
- Strong organizational, communication, and time-management skills.
- Ability to coordinate multiple requests and follow up on outstanding issues.
- Experience with office operations, facilities coordination, inventory management, or vendor relations preferred.
- Practical problem-solving skills and attention to detail.
- Ability to work independently while recognizing when management approval or outside support is required.
- Willingness and flexibility to work extended hours, including weekends, with short notice.
- Heavy Lifting: Must be able to routinely lift, carry, push, and pull items weighing up to 50 pounds, and occasionally handle heavier items with assistance.
- Must have a valid California driver’s license and a clean driving record to perform occasional work-related errands using a personal vehicle or company van. Current auto insurance is required when using a personal vehicle. Mileage will be reimbursed for work-related use of a personal vehicle.
Role Requirements
The Facilities Lead must be comfortable managing day-to-day office needs, coordinating with external service providers, and prioritizing maintenance and operational requests. Major repairs, purchases, construction, and building-system services may require management approval and/or coordination through property management.