Facilities & Guest Experience Coordinator

Striden; Washington (District of Columbia); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental Insurance

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Referral program

Vision insurance

Job summary

Striden in Washington, DC is seeking a Workplace Coordinator to greet guests, oversee reception areas, and manage conference spaces during a full-time, Monday–Friday schedule. The role pays $31 per hour in Washington, DC 20005 and requires strong customer service and organizational skills.

You'll coordinate with vendors, handle security badges, support events, and provide admin help with Excel projects, while maintaining a welcoming, professional environment.

Qualifications

• High School diploma or GED; experience a plus.
• Excellent customer service skills.
• Able to effectively communicate with all levels of the organization.
• Proficient in Microsoft Office 365 (Excel, Word, MS Teams).
• Good written and oral communication skills.
• Able to occasionally lift up to 50 lbs.

Responsibilities

• Greet all guests and be responsible for creating a warm welcoming experience.
• Oversee the appearance of the reception and conference room areas; ensuring they are always presentable and ready to welcome incoming visitors, vendors, and VIP guests.
• Manage guest security badges; documenting check-out and check-in and deactivations when security badge or fob is lost.
• Act as the primary contact for any building-related issues and place service request tickets with Building Maintenance (i.e.HVAC/climate control requests, spills, damage to structural space, etc.) Stock & tidy kitchen pantries & workroom office supplies.
• Adm Experience in scheduling, vetting, and communicating with hospitality vendors to procure the following services (catering, hotel reservations, parking, event planning, breakout rooms).
• Provide administrative support on various Excel-related projects.
• Ability to manage multiple documents for projects from multiple vendors.
• Ability to problem solve and work independently.
• Ability to read documents in detail and comprehend what is written.
• Ability to multitask for event execution.
• Receive and sort incoming mail and packages.
• Prepare USPS Mail & Accountable Express packages for outbound shipment.

Skills

Customer service

Communication skills

Microsoft Office 365

Written and verbal communication

Education

High School diploma or GED

Tools

Microsoft Office 365

Job description

Striden in Washington, DC is seeking a Workplace Coordinator to greet guests, oversee reception areas, and manage conference spaces during a full-time, Monday–Friday schedule. The role pays $31 per hour in Washington, DC 20005 and requires strong customer service and organizational skills.

You'll coordinate with vendors, handle security badges, support events, and provide admin help with Excel projects, while maintaining a welcoming, professional environment.