Sales Coordinator

DHS Brand; Washington (District of Columbia); On-site; USD 33,062 - 34,440; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

Hotel room discounts

Daily pay access

Job summary

Join Hyatt House DC Convention Center as a Sales Coordinator, a role vital for managing inquiries and reservations in a bustling hotel environment. This position requires strong organizational skills and the ability to multitask effectively.

You will provide essential administrative support, coordinate activities, and maintain client relationships, ensuring a seamless booking experience. Ideal candidates will have prior experience in sales support or hospitality and a hands-on team approach. Enjoy a vibrant workplace situated in historic Washington, DC, with access to unique landmarks and public transport.

Qualifications

• Experience in sales, event planning, or hospitality preferred.
• Proficiency in Microsoft Office Suite.
• Ability to work well under pressure.

Responsibilities

• Manage inquiries and reservations for the sales department.
• Coordinate activities and ensure seamless booking execution.
• Provide administrative support as assigned.

Skills

Organizational skills

Multitasking

Communication

Attention to detail

Customer service

Education

High school diploma or equivalent

Post-secondary education in Hospitality or Event Management

Tools

Microsoft Office Suite

Delphi

Fosse

Job description

Working at Hyatt House DC Convention Center offers the unique opportunity to be at the heart of one of the most vibrant and historically rich cities in the country. Employees are surrounded by iconic landmarks such as The White House, the Howard Theatre, and the Smithsonian museums, all just steps away. The hotel’s prime location also provides easy access to public transportation, getting you to and from work with ease. Hyatt House DC Convention Center is close to national parks, Civil War sites, international dining, shopping, and exciting sporting events. This dynamic environment not only enhances the guest experience but also creates an engaging and inspiring workplace for team members who thrive in a culturally diverse and energetic setting.

Salary Ranger: $24.00 - $25.00 per hour

Position Summary

We are seeking a highly organized and proactive Sales Coordinator to join our team. This role supports the sales department by managing inquiries and reservations, coordinating activities, and ensuring seamless booking execution. The Sales Coordinator will handle client inquiries, detail rooms only groups, and maintain client relationships through effective communication and follow-up. This position requires close collaboration with internal teams to ensure smooth coordination between sales and operations. The ideal candidate will have strong organizational and communication skills, keen attention to detail, and the ability to multitask in a fast-paced environment. Experience in sales support, event coordination, or a related field is preferred. In this position, you will also be required to perform Front Desk Agent duties as needed to support daily operations and guest service.

Essential Functions

• Provide administrative support as assigned.
• Point of contact for all rooms only groups after sales turnover.
• Maintain reader boards throughout the hotel displaying in-house meetings. Update daily.
• Answer telephone, take phone leads, take and refer messages, and return calls.
• Responsible for inventory control of office supplies.
• Adhere to all work rules, procedures, and policies established by the hotel, including, but not limited to, those contained in the employee handbook.
• Manage hotel reservations for the sales department as assigned by DOSM.

Job descriptions and responsibilities are subject to change depending on business needs.

Qualifications

• Previous experience in sales, event planning, or hospitality is preferred.
• "Hands-On" team member who is actively involved daily.
• Strong organizational, multitasking, and attention-to-detail skills.
• Excellent communication and interpersonal abilities.
• Ability to work well under pressure while handling multiple tasks.
• A proactive, positive attitude with a customer-first approach.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with Delphi and Fosse.
• High school diploma or equivalent; post-secondary education in Hospitality, Event Management, or a related field is preferred.

Benefits and Perks

Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, hotel room discounts, and more. Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify.

We also offer daily pay access, allowing you to receive your earnings the same day you work, empowering you to manage your finances easily and confidently.

If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.