Facilities & Front Desk Lead — NYC Office

Joss Search; New York (NY); On-site; USD 52,000 - 76,000; Full time

Job summary

Joss Search is seeking a Facilities & Reception Coordinator for our New York office to be the primary workplace and front-of-house representative. Supporting around 100 employees, the role blends facilities management, workplace experience, and office operations, ensuring the office runs smoothly and presents a polished environment for staff and visitors.

The successful candidate will be highly organized, service-oriented, and comfortable working independently while coordinating with IT,

Qualifications

• Experience in corporate facilities or office management.
• Proven ability to coordinate with vendors and building management.
• Strong communication and customer service skills.
• Comfortable in a visible, employee-facing role.
• Ability to work independently with proactive problem solving.

Responsibilities

• Serve as the face of the New York office and first point of contact for employees, visitors, and candidates
• Greet guests and maintain a professional, welcoming front-of-house experience
• Manage incoming calls, office inquiries, visitor access, mail, and courier services
• Conduct regular office walkthroughs to ensure spaces are organized and presentation-ready
• Coordinate facilities requests and office maintenance needs
• Liaise with building management, vendors, contractors, and service providers
• Manage office, kitchen, and workplace inventory
• Coordinate new hire desk setup, onboarding logistics, and office access
• Partner with IT on workstation prep and workplace moves
• Support health and safety initiatives and office buildouts
• Coordinate employee events, celebrations, catering, and culture initiatives
• Assist Executive Assistants with meetings and office logistics
• Build strong relationships across the business to ensure a high-quality workplace experience

Skills

Facilities management

Reception & front desk

Vendor management

Office operations

Communication skills

Event coordination

Job description

Joss Search is seeking a Facilities & Reception Coordinator for our New York office to be the primary workplace and front-of-house representative. Supporting around 100 employees, the role blends facilities management, workplace experience, and office operations, ensuring the office runs smoothly and presents a polished environment for staff and visitors.

The successful candidate will be highly organized, service-oriented, and comfortable working independently while coordinating with IT,