Facilities Dispatch Manager — Multi-Store Maintenance

Minuteman-Food-Mart; Elizabethtown (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

Disability

401k

Paid time off

Remote work in select roles

Job summary

Minuteman Food Mart in Elizabethtown, NC is seeking a Facilities Dispatch Manager to oversee daily maintenance operations across all retail locations, coordinating technicians via Ecotrak and providing first-level troubleshooting by phone. The ideal candidate is highly organized, can prioritize multiple tasks in a fast-paced environment, and will ensure safety and regulatory compliance.

The role emphasizes strong communication with store teams, efficient work-order management, and leadership of

Qualifications

• High school diploma or equivalent.
• Previous dispatching or maintenance coordination experience preferred.
• Strong problem-solving skills with phone troubleshooting.
• Excellent communication and customer service abilities.

Responsibilities

• Serve as the primary point of contact for maintenance issues reported by store teams.
• Provide initial troubleshooting over the phone to diagnose basic maintenance concerns.
• Oversee the facilities work order software to ensure timely handling of work orders.
• Supervise, schedule, and support maintenance technicians; assign work and monitor performance.
• Ensure safety, environmental, and company policy compliance; maintain records.

Skills

Dispatching

Maintenance coordination

Customer service

Phone troubleshooting

Communication

Ecotrak

Education

High school diploma

Tools

Ecotrak

Job description

Minuteman Food Mart in Elizabethtown, NC is seeking a Facilities Dispatch Manager to oversee daily maintenance operations across all retail locations, coordinating technicians via Ecotrak and providing first-level troubleshooting by phone. The ideal candidate is highly organized, can prioritize multiple tasks in a fast-paced environment, and will ensure safety and regulatory compliance.

The role emphasizes strong communication with store teams, efficient work-order management, and leadership of