Facilities & Customer Experience Coordinator

PHFM; Crowley (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) Retirement Plan with company match

Paid time off and holidays

Onsite gym and wellness activities

Ongoing professional development

Job summary

A leading facilities management company located in Texas is seeking a Facilities Coordinator. You will play a key role in managing high-volume work orders and providing exceptional customer service to clients. The ideal candidate should have 2-4 years of related experience and demonstrate proficiency in Microsoft Office. Responsibilities include vendor coordination, customer support, and multi-channel communication. Competitive benefits include medical coverage, a 401(k) plan, and ongoing professional development opportunities. Join us to supercharge your career!

Qualifications

• Two to four years of related experience or training.
• Ability to pass a background check and drug screen.
• Previous experience in Facilities Maintenance/Construction is a plus.

Responsibilities

• Manage a high volume of incoming work orders efficiently.
• Address customer inquiries and offer appropriate solutions.
• Coordinate scheduling and dispatch of vendor partners.
• Efficiently manage high-volume email communications.
• Analyze customer inquiries for effective resolution strategies.

Skills

Customer service

Data management

Microsoft Office proficiency

Multitasking

Problem-solving

Team collaboration

Education

Related experience or training

Tools

Microsoft Excel

Job description

A leading facilities management company located in Texas is seeking a Facilities Coordinator. You will play a key role in managing high-volume work orders and providing exceptional customer service to clients. The ideal candidate should have 2-4 years of related experience and demonstrate proficiency in Microsoft Office. Responsibilities include vendor coordination, customer support, and multi-channel communication. Competitive benefits include medical coverage, a 401(k) plan, and ongoing professional development opportunities. Join us to supercharge your career!