Facilities Coordinator II: Fast-Paced Ops & Service

PHFM | Facilities Maintenance - Interior & Exterior Services; Crowley (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) Retirement Plan

Paid time off and holidays

Onsite gym and wellness activities

Ongoing professional development

Job summary

A leading facilities management provider in Crowley, Texas, is seeking a Facilities Coordinator II to enhance customer service and manage service requests. The role demands effective communication and multitasking in a dynamic environment. Key responsibilities include managing work orders, coordinating with vendors, and maintaining precise documentation while ensuring compliance with performance standards. Successful candidates should possess relevant experience and strong skills in Microsoft Office, particularly Excel. This position offers a collaborative team environment with opportunities for professional development.

Qualifications

• Experience in Facilities Maintenance/Construction preferred.
• Proficient in Microsoft Office Applications.
• Intermediate to advanced Excel skills necessary.

Responsibilities

• Manage high volume of incoming work orders and emails.
• Analyze customer inquiries and resolve issues.
• Communicate professionally with customers and vendors.
• Dispatch vendor partners for timely service.
• Input data to track customer requests.

Skills

Customer service

Communication skills

Problem-solving

Ability to multitask

Education

Two to four years of related experience

Tools

Microsoft Office Applications

CMMS experience

Job description

A leading facilities management provider in Crowley, Texas, is seeking a Facilities Coordinator II to enhance customer service and manage service requests. The role demands effective communication and multitasking in a dynamic environment. Key responsibilities include managing work orders, coordinating with vendors, and maintaining precise documentation while ensuring compliance with performance standards. Successful candidates should possess relevant experience and strong skills in Microsoft Office, particularly Excel. This position offers a collaborative team environment with opportunities for professional development.