Facilities Coordinator

Jones Lang LaSalle Incorporated; Nashville (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) plan with matching company

Medical, Dental & Vision Care

Paid parental leave

Paid Time Off and Holidays

Daily Pay access

Job summary

Jones Lang LaSalle Incorporated (JLL) seeks a Facilities Coordinator in Nashville to bridge client expectations with daily operations. You will work with the Integrated Facility Management team, supporting site services, vendor relations, and finance, while delivering high-quality service with professionalism.

You will interact with facility managers, engineers, and vendors, managing tasks, maintaining records, and contributing to cost control and performance metrics.

Qualifications

• HS diploma or GED required.
• 1–3+ years in facilities management, customer service, or similar ops role.
• Excellent customer service skills and professional demeanor.
• Ability to multitask, plan ahead, and stay organized under pressure.
• Tech-savvy with MS Office; quick to learn new systems.

Responsibilities

• Build positive relationships with clients, JLL reps, and service providers.
• Coordinate events and support guests, visitors, and employees.
• Receive and dispatch work requests to technical staff and vendors.
• Monitor vendor performance and validate invoices.
• Assist site inspections, audits, and record-keeping.
• Support budgeting, financial analysis, reporting, and purchasing with finance.
• Serve as liaison to the finance team and account team members.
• Support cost-saving initiatives for the facility.
• Help the team meet SLAs and KPIs and improve processes.

Skills

Customer service

Multitasking

Organization

Teamwork

Tech-savvy

MS Office

Communication

Education

HS diploma or GED

Tools

MS Office

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Facilities Coordinator- JLL

What this job involves

As a Facilities Coordinator, you'll be the connective tissue between client expectations and the day-to-day operations that keep a site running smoothly. You'll support the Integrated Facility Management team across customer service, operations, vendor relations, and finance, ensuring that every service delivered reflects JLL's commitment to excellence. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you partner with facility managers, engineers, finance teams, and vendors to solve problems and keep deliverables on track. You'll be the first point of contact for guests, visitors, and employees, acting with professionalism and creativity when unique situations arise. This role is well suited to someone who thrives on variety, enjoys building relationships, and takes pride in delivering consistent, high-quality service.

What your day-to-day will look like

• Cultivate and maintain positive working relationships with clients, JLL representatives, and service providers
• Coordinate special events in support of client or JLL initiatives, and provide support for guests, visitors, and employees
• Receive and dispatch work requests to technical staff and vendors, maintaining accountability for deliverables
• Manage and coordinate vendor performance, including tracking work order completion and validating invoices
• Assist with site inspections, operational audits, and maintaining accurate records
• Support budgetary requests, financial analysis, reporting, and purchasing, liaising with the JLL finance team
• Act as a liaison to JLL finance team and other account team members
• Support facility specific cost savings goals.
• Help the team achieve SLAs and KPIs while continuously identifying opportunities to improve processes and client satisfaction

Required qualifications

• HS diploma or GED
• 1-3+ years of experience in facilities management, customer service, or a related operational role
• Excellent customer service skills and orientation
• Ability to consistently maintain professionalism under stressful situations, plan and manage work under time constraints, and multitask effectively while working independently
• Tech savvy, with proficiency in MS Office and ability to quickly learn new systems and platforms
• Strong organizational, presentation, and collaborative skills

Preferred qualifications

• Familiarity with work order systems and vendor management processes
• Experience supporting financial reporting or budget tracking
• Demonstrated ability to work cross-functionally within a team environment

Schedule & Location

Schedule: M-F 8am-5pm
Location: Nashville,TN
Location: On-site –Nashville, TN

Personalized benefits that support personal well-being and growth

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

Some of these benefits include

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

AI capabilities

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail].

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.