Facilities Contracts & QA Coordinator

Stanford University; Palo Alto (CA); On-site; USD 100,114 - 110,747; Full time

Job summary

Stanford University’s Land, Buildings & Real Estate department is seeking an Administrative/Field Support role for Contracted Services. You will coordinate vendor work, perform on-site inspections, validate contract compliance, and maintain records.

This on-site position requires early mornings, strong customer service, attention to detail, and the ability to escalate issues as needed to ensure service quality across custodial, elevators, pest control, and related contracts.

Qualifications

• Bachelor’s degree with two years of related experience.
• Strong organizational and documentation skills.
• Experience with facility operations or contract services is preferred.

Responsibilities

• Coordinate vendor work and track service issues to resolution.
• Perform onsite inspections and verify contractor performance.
• Maintain accurate records of inspections, invoices, and contracts.
• Provide responsive customer service to campus stakeholders.
• Follow up on complaints and escalate when needed.

Skills

Customer service

Vendor coordination

Quality assurance

Attention to detail

Education

Bachelor’s degree with two years of related experience

Tools

Excel

Smartsheet

Oracle

FIMS

EAM

Job description

Stanford University’s Land, Buildings & Real Estate department is seeking an Administrative/Field Support role for Contracted Services. You will coordinate vendor work, perform on-site inspections, validate contract compliance, and maintain records.

This on-site position requires early mornings, strong customer service, attention to detail, and the ability to escalate issues as needed to ensure service quality across custodial, elevators, pest control, and related contracts.