Facilities Contract & QA Administrator

Stanfordlivetickets; Palo Alto (CA); On-site; USD 100,000 - 111,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Tuition assistance

Flexible work options

Free commuter programs

Job summary

Stanford University’s Land, Buildings, Real Estate (LBRE) seeks an organized administrative professional to support Contracted Services. You will perform on-site inspections, coordinate vendor activities, verify service quality, and maintain meticulous records to ensure contract compliance and customer satisfaction across campus facilities.

The role requires in-person quality checks, invoice validation, and tracking open items, with early-morning inspections and a 7:00 a.m.

Qualifications

• Bachelor's degree with two years of relevant experience.
• Strong organizational skills and attention to detail.
• Proficiency in Excel and Smartsheet for tracking inspections, service records, and invoices.
• Ability to interface professionally with vendors and campus stakeholders.

Responsibilities

• Coordinate vendor work and respond to service concerns to close issues.
• Conduct onsite inspections and quality assurance checks to verify contractor performance.
• Review scopes, schedules, and service standards to ensure compliance.
• Validate preventive maintenance activities and maintain service records.
• Review invoices and supporting documentation for accuracy before approval or escalation.
• Deliver responsive customer service and clear updates to stakeholders.

Skills

Ownership

Reliability

Attention to detail

Communication

Critical thinking

Organizational skills

Customer service

Education

Bachelor's degree with two years experience

Tools

Excel

Smartsheet

Oracle

FIMS

EAM

Job description

Stanford University’s Land, Buildings, Real Estate (LBRE) seeks an organized administrative professional to support Contracted Services. You will perform on-site inspections, coordinate vendor activities, verify service quality, and maintain meticulous records to ensure contract compliance and customer satisfaction across campus facilities.

The role requires in-person quality checks, invoice validation, and tracking open items, with early-morning inspections and a 7:00 a.m.