Facilities Concierge & Front Desk Coordinator

Beacon Hill Staffing Group, LLC; Madison (WI); On-site; USD 22,000 - 30,000; Full time

Job summary

Beacon Hill Staffing Group, LLC in Madison, WI is seeking a proactive Concierge to support day-to-day operations, monitor performance, and coordinate a small team of operatives. You will manage front-of-house services, assist with events, and work with clients, landlords, managing agents, and vendors to ensure smooth facility operations and exceptional service delivery.

The ideal candidate demonstrates strong communication, organizational skills, and the ability to work independently and as part

Qualifications

• Bachelor's degree in a related field preferred.
• Strong proficiency in Microsoft Word, Excel, and Outlook.
• Excellent verbal and written communication skills.
• Strong organizational abilities and attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.
• Self-motivated with a confident, energetic, and professional attitude.
• Flexible and able to manage multiple priorities effectively.

Responsibilities

• Provide excellent customer service to all internal and external visitors.
• Manage all front of house services and appropriately direct incoming queries.
• Plan and assist with physical setup of events and meeting spaces including furniture, signage, and equipment.
• Support other facilities team services as required.
• Manage printer room and breakroom restocks.
• Identify areas of focus and needs to elevate to the FM team.
• Engage with the occupants to ensure business operation satisfaction.
• Actively walk the café spaces during peak hours Job sharing with other team members, predominately the front desk support.
• Any and all other jobs as assigned.

Education

Bachelor's degree in a related field

Tools

MS Word

MS Excel

Outlook

Job description

Beacon Hill Staffing Group, LLC in Madison, WI is seeking a proactive Concierge to support day-to-day operations, monitor performance, and coordinate a small team of operatives. You will manage front-of-house services, assist with events, and work with clients, landlords, managing agents, and vendors to ensure smooth facility operations and exceptional service delivery.

The ideal candidate demonstrates strong communication, organizational skills, and the ability to work independently and as part