Facilities Command Center Technician (Relocation Provided)

Epic Systems; Racine (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Epic is seeking an Operations Center Technician to monitor real-time alerts, manage access and security systems, and oversee building operations from the Facilities Command Center. You will identify and respond to issues, coordinate emergency responses, and work with internal teams and emergency services to restore normal operations quickly.

The role requires relocation to the Madison, WI area with relocation assistance, and offers opportunities to work across multiple campuses with a focus on

Qualifications

• Experience in security operations, emergency response, or related high‑volume field preferred.
• Strong situational awareness and decision‑making skills.
• Excellent communication and coordination abilities.
• Ability to work in a high‑pressure, real‑time environment.
• Eligible to work in the United States without visa sponsorship.
• Relocation to Madison, WI area (relocation assistant available).
• Openness to 2nd/3rd shift and weekend days.
• COVID‑19 vaccination required.

Responsibilities

• Monitor real‑time alerts from the Facilities Command Center.
• Manage access and security systems across campuses.
• Oversee building operations and coordinate emergency responses.
• Collaborate with internal teams and emergency services to restore operations quickly.
• Support safe environment and business continuity.

Skills

Security ops

Emergency response

Communication

Real-time decisions

US work authorization

Shift flexibility

Vaccination

Job description

Epic is seeking an Operations Center Technician to monitor real-time alerts, manage access and security systems, and oversee building operations from the Facilities Command Center. You will identify and respond to issues, coordinate emergency responses, and work with internal teams and emergency services to restore normal operations quickly.

The role requires relocation to the Madison, WI area with relocation assistance, and offers opportunities to work across multiple campuses with a focus on