Facilities Command Center Technician - Relocation Included

Epic; Cleveland (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Healthcare benefits

Annual raises and bonuses

Stock grants

Job summary

Epic is looking for an Operations Center Technician based in Madison, WI. You will oversee business continuity by managing security systems and responding to emergencies in real-time.

The ideal candidate will have strong situational awareness, excellent communication skills, and the ability to handle high-pressure situations. The position offers relocation assistance and a comprehensive benefits package including healthcare and competitive compensation.

Qualifications

• Strong situational awareness and decision-making skills.
• Ability to work in a high-pressure, real-time environment.
• Openness to 2nd and 3rd shift, as well as weekend days.

Responsibilities

• Help maintain business continuity by monitoring real‑time alerts.
• Manage access and security systems from the Facilities Command Center.
• Coordinate emergency responses during disruptions.

Skills

Strong situational awareness and decision‑making skills

Excellent communication and coordination abilities

Ability to work in a high‑pressure, real‑time environment

Experience or interest in security operations or emergency response

Job description

Epic is looking for an Operations Center Technician based in Madison, WI. You will oversee business continuity by managing security systems and responding to emergencies in real-time.

The ideal candidate will have strong situational awareness, excellent communication skills, and the ability to handle high-pressure situations. The position offers relocation assistance and a comprehensive benefits package including healthcare and competitive compensation.