Facilities Command Center Technician - Relocation Included

Epic; Allentown (Lehigh County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Healthcare

Annual raises and bonuses

Stock grants

Job summary

Epic is seeking an Operations Center Technician located at our campus in Madison, WI. This role involves maintaining business continuity by monitoring real‑time alerts, managing security systems, and overseeing building operations from our Facilities Command Center.

The ideal candidate will have strong decision-making skills and the ability to work under pressure. We offer comprehensive benefits, including healthcare and competitive compensation reflecting your impact.

Qualifications

• Strong situational awareness and decision‑making skills.
• Excellent communication and coordination abilities.
• Ability to work in a high‑pressure, real‑time environment.
• Experience or interest in security operations or emergency response.

Responsibilities

• Monitor real-time alerts and manage access systems.
• Oversee operations from Facilities Command Center.
• Coordinate emergency responses to disruptions.
• Work with internal teams and emergency services.

Skills

Situational awareness

Decision-making skills

Communication ability

Coordination abilities

High-pressure environment experience

Job description

Epic is seeking an Operations Center Technician located at our campus in Madison, WI. This role involves maintaining business continuity by monitoring real‑time alerts, managing security systems, and overseeing building operations from our Facilities Command Center.

The ideal candidate will have strong decision-making skills and the ability to work under pressure. We offer comprehensive benefits, including healthcare and competitive compensation reflecting your impact.