Facilities Assistant I

University Of Michigan; Ann Arbor (MI); On-site; USD 38,000 - 45,000; Full time

Job summary

The University of Michigan's Stephen M. Ross School of Business is seeking a Facilities Assistant I to support daily operations and maintenance of its facilities in Ann Arbor. Responsibilities include cleaning, basic maintenance, and logistical support for classrooms and events, with a schedule that may include evenings and weekends.

Applicants must have a high school diploma and at least one year of customer service experience, and must be legally authorized to work in the United States.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of customer service experience.
• Must be available to work nights and weekends.
• On-site work in Ann Arbor, MI with a shift including evenings or daytime options.

Responsibilities

• Support building upkeep and cleaning to maintain a safe, welcoming environment.
• Assist with events, including furniture setup and room reservations.
• Provide basic maintenance tasks and respond to safety or emergencies.
• Coordinate with Building Manager and Facilities team to ensure spaces are ready for activities.

Skills

Customer service

Team player

Night/weekend availability

Education

High school diploma or equivalent

Job description

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A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, one page or less, please let us know how this role aligns with your career aspirations and skills. Submit both a cover letter and resume as one file, due to system limitations.

Job Summary

The Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business mission is to build a better world through business. Through our powerful ideas, purpose-driven leaders, and positive impact, we empower business leaders to improve the world. Learn more about Ross HERE .

This role is on-site in Ann Arbor, MI. The work schedule will include weekdays and weekends and may follow either an evening or daytime shift. Sample schedules include Tuesday through Saturday, 2:00 PM to 11:00 PM, or Sunday through Thursday, 7:00 AM to 4:00 PM. A shift premium is available for qualifying evening shifts. For a full job description, see link here . For questions about this role, email [e-mail].

Please note: To be considered for this position, candidates must be legally authorized to work in the United States. Ross School of Business does not offer visa sponsorship for this position.

Responsibilities*

• Building Support (50%)
  • Help with the upkeep, cleanliness, and overall maintenance of the Ross School of Business complex to provide a safe, clean, and welcoming environment for all users. This includes but is not limited to:
    • Maintain cleanliness and monitor the condition of the building's interior and exterior spaces, reporting damage, safety concerns, or needed repairs to the Facility Supervisor.
    • Clean public areas such as restrooms, meeting rooms, study spaces, and offices during building hours to ensure they remain presentable and ready for use.
    • Perform detailed cleaning of furniture, doors, walls, stairwells, and glass surfaces to eliminate smudges, stains, and other visible debris.
    • Maintain exterior spaces including patios, outdoor furniture, building facades, pillars, ramps, and walkways, keeping them free of leaves, litter, and other debris as needed.
  • Monitor classrooms, conference rooms, study rooms, and open circulation spaces, verify rooms/spaces are in proper condition for the next activity.
  • Help with school recycling & compost programs.
  • Assist with office moves.
  • Ensure the building is opened in the morning, including cleanliness and ensuring doors are unlocked according to schedule.
  • Ensure the building is closed in the evening, including returning furniture to proper locations, clearing guests from the facility and ensuring doors are locked according to schedule.
• Event Support (45%)
  • Support events, large proceedings, student activities and other happenings throughout the business school complex, including moving and setting up furniture based on room diagrams
  • Ensure event spaces are clean before, during, and after activities.
  • Assist event coordinators with final event modifications while ensuring coordinators are aware of guidelines for room usage.
  • Make room and equipment reservations promptly.
• Miscellaneous Operations Support (5%)
  • Help with mail delivery.
  • Help with basic maintenance tasks, such as changing batteries.
  • Respond to all medical, fire, and tornado emergencies. Engage with public safety in any emergency.

What You'll Do

The Facilities Assistant I supports the daily operations and maintenance of the Ross School of Business facilities. Responsibilities include general cleaning, basic maintenance tasks, and providing logistical support for classrooms and events. You will also help address facilities-related inquiries and respond to safety, security, and emergency situations. You will report directly to the Building Manager.

Required Qualifications*

• High school diploma or equivalent is required.
• Minimum one year of customer service experience.
• Minimum one year working in a team environment.
• Must be available to work nights and weekends.

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Generous time off (Vacation, Holidays, Season Days)
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses
• Flexible Work Program
• Ross Onsite Fitness Center

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

Additional Information

The posting range for this position is $38,100 to $44,800. This posting range reflects multiple factors involved in determining compensation, such as skills, experience, training, certifications, and other organizational needs. At Ross, it is not common for new hires to be offered a salary at the upper end of the range. Compensation decisions are based on the details of each situation.

Application Deadline

Job openings are posted for a minimum of seven calendar days.The review and selection process maybegin as early as the eighth day after posting.Thisopening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.