Facets Solutions Consultant - Senior SME (Remote)

Cognizant; Helena (MT); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus PTO

401(k) plan

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Lead Facets Product Consultant to deliver deep Facets expertise across Benefits, Provider, Enrollment, Claims, and ITS. You will guide solution design, run requirements workshops, and partner with client teams to optimize configuration and improve claims processing.

This remote, full-time role supports US healthcare clients from anywhere in the United States, with onshore/offshore delivery collaboration.

Qualifications

• 8+ years of experience working with TriZetto Facets in healthcare payer environments.
• Proven experience serving as a Facets SME, Product Consultant, Functional Lead, or Design Specialist.
• Strong expertise across Benefits, Provider, Enrollment, Claims, and ITS functionality.
• Deep understanding of Facets configuration architecture, claims adjudication processing, and Facets data structures.
• Experience leading requirements gathering, solution design workshops, and configuration strategy discussions with business stakeholders.
• Strong experience performing claims root cause analysis and resolving complex configuration and processing issues.
• Demonstrated ability to analyze business requirements and translate them into effective Facets configuration solutions.
• Exceptional verbal and written communication skills with the ability to present recommendations and influence stakeholders at multiple levels.
• Experience working successfully within onshore and offshore delivery models.

Responsibilities

• Serve as the Facets SME and trusted advisor for core Facets applications and sub-modules, providing strategic guidance on configuration design and optimization.
• Lead requirements discovery workshops and design sessions to translate business needs into scalable Facets solutions and configuration strategies.
• Evaluate current Facets environments and develop roadmaps to an optimized future-state architecture, including recommendations for best practices, underutilized functionality, and measurable performance improvements.
• Provide advanced analysis, troubleshooting, root cause identification, and solution recommendations for complex claims processing and configuration challenges.
• Partner with business and technical teams to implement solutions across Benefits, Provider, Enrollment, Claims, and ITS functions while facilitating knowledge transfer to client staff.
• Support Facets ITS initiatives, mandates, and application enhancements across enterprise healthcare environments.
• Collaborate effectively within onshore and offshore delivery models to ensure successful project execution and client satisfaction.

Skills

Facets SME

Healthcare payer domain

Requirements discovery

Solution design

Stakeholder communication

Delivery collaboration

Tools

TriZetto Facets

Facets modules

Job description

Cognizant is seeking a Lead Facets Product Consultant to deliver deep Facets expertise across Benefits, Provider, Enrollment, Claims, and ITS. You will guide solution design, run requirements workshops, and partner with client teams to optimize configuration and improve claims processing.

This remote, full-time role supports US healthcare clients from anywhere in the United States, with onshore/offshore delivery collaboration.