Fabric Showroom Associate — In-Store Customer Specialist

Shabby Fabrics; Post Falls (ID); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

401(k) match

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Holidays

Employee discount

Referral program

Employee assistance

OT opportunities

Job summary

Shabby Fabrics in Post Falls, Idaho, is seeking a Showroom Retail Associate to deliver an exceptional customer experience on the sales floor. You will help customers find fabrics, kits, notions, and other products while maintaining neat displays and stock, and you will process purchases with care.

This role requires friendly, reliable, proactive individuals who enjoy crafts and fabric. Background checks may apply, and both full-time and part-time schedules are available at our in-person store.

Qualifications

• Experience: Retail or customer service in a craft, fabric, or specialty store environment preferred.
• Passion: Interest in fabric, quilting, sewing, or creative hobbies preferred.
• Skills: Strong communication, multitasking, and basic computer/POS familiarity.

Responsibilities

• Provide warm, knowledgeable customer service on the sales floor.
• Help customers find fabrics, kits, notions, and other products, offering guidance when needed.
• Assist with returns, exchanges, and basic issue resolution in a polite, professional manner.
• Follow store opening and closing procedures as assigned.
• Operate the cash register, processing purchases, returns, and gift cards with attention to detail.
• Receive, process, and organize new inventory; stock and stockroom organization.
• Assist with merchandising by maintaining attractive displays and neat stock.

Skills

Customer service

Communication

Multitasking

POS familiarity

Tools

POS system

Job description

Shabby Fabrics in Post Falls, Idaho, is seeking a Showroom Retail Associate to deliver an exceptional customer experience on the sales floor. You will help customers find fabrics, kits, notions, and other products while maintaining neat displays and stock, and you will process purchases with care.

This role requires friendly, reliable, proactive individuals who enjoy crafts and fabric. Background checks may apply, and both full-time and part-time schedules are available at our in-person store.