F&I Manager: Lead Financing & Customer Experience

AutoNation; Houston (TX); On-site; USD 65,000 - 105,000; Full time

Benefits offered by this job

401k matching

Health insurance

Dental

Vision

Maternity benefits

Employee discounts

YouDecide discounts

DRVPNK charitable giving

Job summary

AutoNation is seeking a seasoned F&I Manager to bridge sales and finance during vehicle purchases in a no-haggle environment. You’ll determine financing needs, present options, and ensure compliant, transparent deals while driving customer satisfaction and referrals.

Ideal candidates have leadership experience, a track record of meeting targets, and comfort with technology. Competitive compensation, benefits, and 401k are offered with opportunities for growth.

Qualifications

• High school diploma or equivalent required.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Detail-oriented and organized; strong communication skills.
• Experience with technology is a plus.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during vehicle purchase.
• Work with employees and customers to develop relationships.
• Determine financing needs and payment options through consultative interview.
• Present a transparent pricing menu detailing financing options.
• Process finance transactions in compliance with laws and policy.
• Follow up with customers to ensure satisfaction and loyalty.
• Build rapport to create referrals and achieve sales goals.
• Gain product knowledge to assist customers effectively.
• Ensure administrative processes are timely and compliant.

Skills

Leadership experience

Strategic thinking

People development

Sales experience

Education

High school diploma

Job description

AutoNation is seeking a seasoned F&I Manager to bridge sales and finance during vehicle purchases in a no-haggle environment. You’ll determine financing needs, present options, and ensure compliant, transparent deals while driving customer satisfaction and referrals.

Ideal candidates have leadership experience, a track record of meeting targets, and comfort with technology. Competitive compensation, benefits, and 401k are offered with opportunities for growth.