F&I Manager: Lead Finance & Customer Solutions

AutoNation Cadillac Port Richey; Leesburg (VA); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation & 401k

Health, dental, vision insurance & MA

Employee vehicle services and discount

YouDecide discounts

DRVPNK cancer charity initiatives

Job summary

AutoNation is seeking a results‑driven F&I Manager to lead the finance and insurance process with a focus on exceptional customer experience. You will bridge sales and finance, present transparent financing options, and ensure 100% compliance while driving referrals and meeting sales goals.

Strong leadership, organization, and communication skills are required, along with a passion for innovation and working with technology in a fast‑paced automotive retail environment.

Qualifications

• Proven leadership experience in a management role.
• Strong strategic thinking and execution capabilities.
• Passion for innovation and developing people.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process.
• Work directly with employees and customers to develop relationships.
• Determine financing needs and payment options based on a consultative interview.
• Present a transparent pricing menu detailing financing options and products.
• Process finance transactions and ensure compliance with all laws and regulations.
• Follow up with customers to ensure satisfaction and build referrals.
• Build rapport to create a base of referrals and meet targeted sales goals.
• Gain product knowledge to effectively help customers and support decision making.
• Ensure administrative processes are timely and compliant with company policy.
• Provide an exceptional customer experience driving loyalty.

Skills

Leadership experience

Strategic thinking

Execution skills

People development

Customer experience

Technology experience

Education

High school diploma or equivalent

Job description

AutoNation is seeking a results‑driven F&I Manager to lead the finance and insurance process with a focus on exceptional customer experience. You will bridge sales and finance, present transparent financing options, and ensure 100% compliance while driving referrals and meeting sales goals.

Strong leadership, organization, and communication skills are required, along with a passion for innovation and working with technology in a fast‑paced automotive retail environment.