F&I Manager: Lead Auto Finance & Customer Experience

AutoNation Inc.; Florida; On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation and 401k

Health, dental, and vision insurance

Maternity benefits

Associate purchase discounts

YouDecide discounts portal access

DRVPNK cancer foundation donation

Job summary

AutoNation, a national automotive retailer, seeks an experienced F&I Manager in Florida to lead finance and insurance activities during vehicle purchases. You will bridge sales and finance, present financing options, and ensure transparent pricing while complying with state and federal laws.

You will develop strong relationships with customers and staff, drive sales goals, and maintain product knowledge to enhance the customer experience.

Qualifications

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Highly detail-oriented and organized.
• Prior sales experience preferred but not required.
• Demonstrated communication, consultative, interpersonal and organizational skills.
• Experience and desire to work with technology.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process.
• Work directly with our employees and customers to develop relationships.
• Determine customer financing needs and payment options based on a consultative interview process.
• Present a fully transparent pricing menu to customers detailing their financing options and products.
• Process finance transactions and ensure 100% compliance with all state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers to create a base of referrals.
• Set and achieve targeted sales goals.
• Gain superior product knowledge to effectively help customers.
• Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.

Skills

Leadership

Strategic thinking

Customer experience

Communication

Organizational skills

Interpersonal skills

Tech-savvy

Sales experience

Job description

AutoNation, a national automotive retailer, seeks an experienced F&I Manager in Florida to lead finance and insurance activities during vehicle purchases. You will bridge sales and finance, present financing options, and ensure transparent pricing while complying with state and federal laws.

You will develop strong relationships with customers and staff, drive sales goals, and maintain product knowledge to enhance the customer experience.