F&I Leader: Finance Solutions & Customer Experience

AutoNation; Dallas (TX); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

401k matching

Health insurance

Dental insurance

Vision insurance

Maternity benefits

Associate purchase program

Job summary

AutoNation, a Fortune 200 leader in automotive retail, seeks an F&I Manager to guide customers from Sales to Finance during vehicle purchases. You will collaborate with staff and customers to tailor financing solutions, presenting transparent pricing and options while ensuring full regulatory compliance.

The role emphasizes customer experience, relationship development, and achieving targeted sales goals with strong product knowledge across financing options and dealership processes.

Qualifications

• Proven leadership experience in a retail or financial environment.
• Strategic thinking and execution skills for driving finance processes.
• Ability to present financing options with compliance and transparency.
• Strong customer service orientation and relationship-building skills.
• Comfort with technology and leveraging tools to enhance processes.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process.
• Work with employees and customers to build relationships and understand financing needs.
• Present transparent pricing and financing options based on consultative interviews.
• Ensure 100% compliance with state and federal laws in finance transactions.
• Follow up with customers to ensure satisfaction and build referrals.

Skills

Leadership experience

Strategic thinking

Finance knowledge

Customer service

Technology savvy

Education

High school diploma or equivalent

Tools

CRM software

Job description

AutoNation, a Fortune 200 leader in automotive retail, seeks an F&I Manager to guide customers from Sales to Finance during vehicle purchases. You will collaborate with staff and customers to tailor financing solutions, presenting transparent pricing and options while ensuring full regulatory compliance.

The role emphasizes customer experience, relationship development, and achieving targeted sales goals with strong product knowledge across financing options and dealership processes.