F&B Team Leader: Elevate Guest Experience

Hyatt; United States; On-site; USD 42,000 - 54,000; Full time

Job summary

Hyatt is seeking a Team Leader in our food and beverage service to ensure the outlet runs efficiently in line with the concept statement, delivering courteous, professional service and creating memorable dining experiences for guests.

You will build rapport with customers, supervise service standards, and lead the team to consistently meet and exceed guest expectations in a hotel restaurant setting.

Qualifications

• Qualification in Food and Beverage Service training; preferably Diploma/Certificate in Hospitality or Tourism Management
• Basic computer skills particularly in the use of MS Office
• Minimum 2 years work experience as Team Leader in a hotel or restaurant with good standards; essential prerequisite is experience in the Hotel, Restaurant or Travel industry

Responsibilities

• Assist The Chinese Restaurant Manager in ensuring that the outlet is managed efficiently according to the established concept statement
• Provide courteous, professional and efficient F&B service at all times
• Create a memorable dining experience to customers
• Build and maintain positive rapport with customers
• Strive to constantly satisfy customers' needs and delight the customers

Education

Diploma/Certificate in Hospitality or Tourism Management

Tools

MS Office

Job description

Hyatt is seeking a Team Leader in our food and beverage service to ensure the outlet runs efficiently in line with the concept statement, delivering courteous, professional service and creating memorable dining experiences for guests.

You will build rapport with customers, supervise service standards, and lead the team to consistently meet and exceed guest expectations in a hotel restaurant setting.