F&B Supervisor: Restaurant & Bar Lead

Stonebridge Hospitality Management; Austin (TX); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

PTO

401(k) matching

Wellness support

Life insurance

Disability coverage

Savings accounts

Tuition aid

Travel perks

Lodging perks

Résumé du poste

Stonebridge Hospitality Management in Austin, TX, is seeking a Food & Beverage Supervisor to oversee restaurant and bar operations ensuring efficiency and profitability while upholding brand standards.

The role reports to the Food & Beverage Manager and requires 3+ years in F&B operations, strong leadership, guest service focus, and excellent communication. On-site duties include managing staff, training, and upholding safety and hygiene standards.

Qualifications

• 3+ years of experience in food and beverage operations or a supervisory role.
• Strong understanding of POS systems, cost control, and inventory management.
• Knowledge of food hygiene regulations and liquor laws.
• Proven ability to manage and lead a team, including training and performance management.
• Excellent customer service skills, with a focus on guest satisfaction.
• Strong communication skills, both written and verbal.
• Ability to work under pressure and manage multiple tasks in a fast-paced environment.
• Proficiency in resolving guest complaints and maintaining high service standards.
• Ability to collaborate with different departments, such as front office and housekeeping.

Responsabilités

• Ensures prompt and efficient service of all meals, snacks, and beverages to the required standards.
• Maintains profit margins by managing costs through sales analysis, menu costing, and cash handling procedures.
• Ensures cleanliness and maintenance of the restaurant and bar, including table setups and flower arrangements.
• Supervises food and beverage associates, ensuring they are well-groomed, professionally dressed, and provide courteous service.
• Manages bartenders and room service staff, ensuring they are trained and meet service standards.
• Oversees room service orders to ensure timely and accurate delivery.
• Manages the ordering, storing, and issuing of goods, maintaining security and adherence to stock requirements.
• Handles customer complaints and ensures high service quality.
• Ensures compliance with hygiene, health, and safety standards.
• Conducts regular performance reviews, identifies training needs, and ensures ongoing staff development.
• Circulates throughout the restaurant and bar, maintaining visibility with guests and staff.
• Conducts regular staff training and stays informed about industry trends for continuous improvement.

Connaissances

Team leadership

Customer service

Communication

Work under pressure

Multi-tasking

Guest satisfaction

Interdepartmental collaboration

Outils

POS systems

Description du poste

Stonebridge Hospitality Management in Austin, TX, is seeking a Food & Beverage Supervisor to oversee restaurant and bar operations ensuring efficiency and profitability while upholding brand standards.

The role reports to the Food & Beverage Manager and requires 3+ years in F&B operations, strong leadership, guest service focus, and excellent communication. On-site duties include managing staff, training, and upholding safety and hygiene standards.