F&B Supervisor: Lead Service & Profitability

Stonebridge Companies; New Orleans (LA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

401(k) matching

Wellness program

Life and disability coverage

Tuition assistance

Travel and lodging perks

Job summary

Stonebridge Companies in New Orleans, LA, is seeking a Food & Beverage Supervisor to oversee restaurant and bar operations, ensuring profitability and adherence to brand standards. The role focuses on delivering exceptional guest experiences while complying with liquor laws and hygiene requirements.

You will lead the F&B team, train staff, and monitor service quality across all outlets, with a hands-on approach to improve efficiency and guest satisfaction.

Qualifications

• 3+ years of experience in food and beverage operations or a supervisory role.
• Strong understanding of POS systems, cost control, and inventory management.
• Knowledge of food hygiene regulations and liquor laws.
• Proven ability to manage and lead a team, including training and performance management.
• Excellent customer service skills, with a focus on guest satisfaction.
• Strong communication skills, both written and verbal.

Responsibilities

• Ensures prompt and efficient service of all meals, snacks, and beverages to the required standards.
• Maintains profit margins by managing costs through sales analysis, menu costing, and cash handling procedures.
• Ensures cleanliness and maintenance of the restaurant and bar, including table setups and flower arrangements.
• Supervises food and beverage associates, ensuring they are well-groomed, professionally dressed, and provide courteous service.
• Manages bartenders and room service staff, ensuring they are trained and meet service standards.
• Oversees room service orders to ensure timely and accurate delivery.
• Manages the ordering, storing, and issuing of goods, maintaining security and adherence to stock requirements.
• Handles customer complaints and ensures high service quality.
• Ensures compliance with hygiene, health, and safety standards.
• Conducts regular performance reviews, identifies training needs, and ensures ongoing staff development.
• Circulates throughout the restaurant and bar, maintaining visibility with guests and staff.
• Conducts regular staff training and stays informed about industry trends for continuous improvement.

Skills

POS systems

Cost control

Inventory management

Customer service

Team leadership

Communication

Tools

POS systems

Job description

Stonebridge Companies in New Orleans, LA, is seeking a Food & Beverage Supervisor to oversee restaurant and bar operations, ensuring profitability and adherence to brand standards. The role focuses on delivering exceptional guest experiences while complying with liquor laws and hygiene requirements.

You will lead the F&B team, train staff, and monitor service quality across all outlets, with a hands-on approach to improve efficiency and guest satisfaction.