F&B Supervisor: Lead Service Excellence & Banquets

Stonebridge; Denver (CO); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

401(k) matching

Wellness support

Life and disability coverage

Savings accounts

Tuition aid

Travel and lodging perks

Job summary

Stonebridge in Denver, CO is seeking a Food & Beverage Supervisor to oversee restaurant, bar, and banquet operations, ensuring efficient service, profitability, and compliance with liquor laws. The role reports to the Food & Beverage Manager and supervises an F&B team to deliver an exceptional guest experience.

The ideal candidate has 3+ years in F&B supervisory roles with strong knowledge of POS systems and safety regulations, and a commitment to high service standards.

Qualifications

• 3+ years of experience in food and beverage operations or supervisory role.
• Strong understanding of POS systems, cost control, and inventory management.
• Knowledge of food hygiene regulations and liquor laws.
• Proven ability to manage and lead a team, including training and performance management.
• Excellent customer service skills, with a focus on guest satisfaction.
• Strong communication skills, both written and verbal.
• Ability to work under pressure and manage multiple tasks in a fast-paced environment.
• Proficiency in resolving guest complaints and maintaining high service standards.
• Ability to collaborate with different departments, such as front office and housekeeping.

Responsibilities

• Ensures prompt and efficient service of all meals, snacks, and beverages to the required standards.
• Maintains profit margins by managing costs through sales analysis, menu costing, and cash handling procedures.
• Ensure timely and efficient setup of all function rooms in accordance with event specifications.
• Ensures cleanliness and maintenance of the restaurant and bar, including table setups and flower arrangements.
• Supervises food and beverage associates, ensuring they are well-groomed, professionally dressed, and provide courteous service.
• Manages bartenders and room service staff, ensuring they are trained and meet service standards.
• Oversees room service orders to ensure timely and accurate delivery.
• Coordinate with clients during events to ensure satisfaction and address any concerns.
• Handles customer complaints and ensures high service quality.
• Ensures compliance with hygiene, health, and safety standards.
• Conducts regular performance reviews, identifies training needs, and ensures ongoing staff development.
• Circulates throughout the restaurant and bar, maintaining visibility with guests and staff.
• Conducts regular staff training and stays informed about industry trends for continuous improvement.

Skills

F&B operations experience

Team leadership

Customer service

Communication skills

Stress management

Guest satisfaction

Interdepartmental collaboration

POS systems

Cost control

Inventory management

Tools

POS systems

Menu costing

Inventory software

Job description

Stonebridge in Denver, CO is seeking a Food & Beverage Supervisor to oversee restaurant, bar, and banquet operations, ensuring efficient service, profitability, and compliance with liquor laws. The role reports to the Food & Beverage Manager and supervises an F&B team to deliver an exceptional guest experience.

The ideal candidate has 3+ years in F&B supervisory roles with strong knowledge of POS systems and safety regulations, and a commitment to high service standards.