F&B Supervisor: Lead Guest Experience & Team Coaching

Courtyard/Residence Inn, Las Colinas; Irving (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Courtyard/Residence Inn, Las Colinas in Irving, Texas, is seeking a Food & Beverage Supervisor to lead daily F&B operations on the hotel floor. You will oversee servers, bartenders, and kitchen-related staff, ensure service standards, and support training and scheduling to deliver exceptional guest experiences.

The role focuses on maintaining quality, safety, and efficiency across outlets, banquet events, and room service as needed, while balancing guest needs with team performance.

Qualifications

• Minimum of 2 years of Food & Beverage experience, preferably in a supervisory position.

Responsibilities

• Supervise and support servers, bussers, bartenders, and other F&B staff during shifts.
• Train, mentor, and coach employees on service standards, product knowledge, and guest engagement.
• Assist in scheduling and shift coverage to ensure adequate staffing levels.
• Monitor employee performance and provide real-time feedback to maintain consistency and quality.
• Greet and interact with guests to ensure satisfaction and resolve issues quickly and professionally.
• Monitor dining areas to ensure prompt, courteous, and efficient service.
• Handle guest complaints and special requests in a professional manner.
• Support staff by assisting with serving, hosting, or bussing duties during peak times.
• Oversee setup, cleanliness, and organization of dining areas, barista stations, and service stations.
• Ensure compliance with food safety, sanitation, and health standards.
• Assist with inventory control, ordering, and restocking of supplies.
• Support the coordination of special events, banquets, and group dining.
• Process and verify guest transactions, including cash, credit, and room charges.
• Assist with balancing server checkouts, reconciling POS reports, and securing daily deposits.
• Maintain professionalism with coworkers and guests.
• Other duties may be assigned by management

Skills

F&B experience

Supervisory experience

Job description

Courtyard/Residence Inn, Las Colinas in Irving, Texas, is seeking a Food & Beverage Supervisor to lead daily F&B operations on the hotel floor. You will oversee servers, bartenders, and kitchen-related staff, ensure service standards, and support training and scheduling to deliver exceptional guest experiences.

The role focuses on maintaining quality, safety, and efficiency across outlets, banquet events, and room service as needed, while balancing guest needs with team performance.