Food & Beverage Supervisor: Elevate Guest Experience

Virgin-Hotel; Dallas (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

Virgin Hotels in Dallas is seeking an experienced Food & Beverage leader to oversee restaurant and bar operations as part of the management team. You will train staff, supervise service on the floor, and ensure guests receive exceptional experiences throughout shifts.

The role emphasizes leadership, cross-department communication, and adherence to standards while maintaining a high-energy, guest-centric environment. A background in upscale hospitality with a focus on training is preferred.

Qualifications

• Strong leadership and team development skills.
• Excellent communication and presentation abilities.
• Ability to train and mentor staff across shifts.
• Adaptability and problem-solving mindset.
• Customer-service orientation with guest-focused approach.

Responsibilities

• Train and develop the service team with a focus on consistent performance.
• Communicate flow of information between departments and on-floor staff.
• Lead guest interactions and resolve issues to ensure high guest satisfaction.
• Oversee scheduling, staffing levels, and adherence to standards.
• Coordinate with kitchen, FOH, and BOH to ensure smooth service operations.
• Uphold Virgin Hotels standards, processes, and safety protocols.

Job description

Virgin Hotels in Dallas is seeking an experienced Food & Beverage leader to oversee restaurant and bar operations as part of the management team. You will train staff, supervise service on the floor, and ensure guests receive exceptional experiences throughout shifts.

The role emphasizes leadership, cross-department communication, and adherence to standards while maintaining a high-energy, guest-centric environment. A background in upscale hospitality with a focus on training is preferred.