F&B Supervisor: Lead Guest Experience & Daily Ops

Estancia Del Norte; San Antonio (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Estancia Del Norte is seeking a Food and Beverage Supervisor to oversee daily dining operations across restaurants, bars, room service, and banquets. You will lead front‑of‑house staff, ensure guest satisfaction, and uphold cleanliness and quality standards.

The role requires a Bachelor’s degree or 2 years in hotel/food service, plus valid Food Handler’s certificate or ServSafe certification and TABC/RVSP where applicable.

Qualifications

• Bachelor's degree or 2 years related experience in hotel or food service.
• Current Food Handler’s certificate or ServSafe certification is required.
• Current TABC (TX) or RVSP (LA) certification is required.

Responsibilities

• Supervise and coordinate daily operations in restaurants, bars, room service, or banquet areas.
• Lead and motivate team members to deliver exceptional service.
• Ensure compliance with brand, health, safety, and sanitation standards.
• Assist with scheduling, training, and performance feedback for hourly staff.
• Handle guest concerns promptly and professionally.
• Monitor inventory levels and assist with ordering supplies.
• Support special events, group functions, and VIP service as needed.

Education

Bachelor's degree or 2 years related experience in hotel or food service

Food Handler’s certificate

ServSafe certification

TABC (TX) or RVSP (LA) certification

Job description

Estancia Del Norte is seeking a Food and Beverage Supervisor to oversee daily dining operations across restaurants, bars, room service, and banquets. You will lead front‑of‑house staff, ensure guest satisfaction, and uphold cleanliness and quality standards.

The role requires a Bachelor’s degree or 2 years in hotel/food service, plus valid Food Handler’s certificate or ServSafe certification and TABC/RVSP where applicable.