F&B Supervisor — Flexible Schedule, Luxury Hospitality Leadership

Hotel Covington; Covington (KY); On-site; USD 42,000 - 56,000; Full time

Job summary

Hotel Covington seeks a hands-on Supervisor for Coppin's and Knowledge Bar to lead service teams and uphold exceptional guest experiences in a refined restaurant and bar setting.

The role balances leadership, guest engagement, and operational precision, overseeing daily operations, training, scheduling, inventory, and compliance while adapting to high-volume periods and events. Flexibility for evenings and weekends is essential.

Qualifications

• Previous restaurant, bar, lounge, hotel, or upscale hospitality experience required.
• Supervisory or lead roles preferred.
• Strong leadership, communication, organization, and problem-solving skills.
• Able to stay calm, professional, and guest-focused in a fast-paced environment.
• Knowledge of food and beverage service standards, bar operations, cash handling, and guest recovery.
• Knowledge of wine, spirits, cocktails, beer, and current beverage trends preferred.
• Able to train, motivate, and hold team members accountable while maintaining a positive workplace culture.
• Must meet required responsible alcohol service, food safety, and company compliance standards.
• Flexible schedule including evenings, weekends, holidays.

Responsibilities

• Supervise day-to-day operations for Coppin's and Knowledge Bar, ensuring service standards, timing, cleanliness, and presentation are consistently maintained.
• Lead, coach, and support servers, bartenders, barbacks, hosts, and support staff during assigned shifts.
• Ensure guests receive prompt, polished, and welcoming service that reflects luxury standards.
• Monitor the floor and bar areas throughout service, resolving guest concerns, delays, or operational challenges.
• Assist with opening and closing procedures, including side work, cash handling, shift reports, deposits, and end-of-day reconciliation.
• Support staff scheduling, shift assignments, break coordination, and labor awareness.
• Maintain product knowledge of menus, cocktails, wines, spirits, promotions, hotel amenities, and events.
• Assist with inventory control, requisitions, stock rotation, ordering, and maintaining par levels.
• Ensure compliance with responsible alcohol service, food safety, sanitation, health department standards, and company policies.
• Partner with management to train new team members, reinforce service expectations, and foster a positive team culture.
• Support special events, private dining, promotions, and high-volume service periods as needed.
• Communicate with culinary, stewarding, hotel operations, and leadership teams for seamless guest experiences.

Skills

Leadership

Communication

Organization

Problem-solving

Guest-focused

Customer service

Training

Team motivation

Job description

Hotel Covington seeks a hands-on Supervisor for Coppin's and Knowledge Bar to lead service teams and uphold exceptional guest experiences in a refined restaurant and bar setting.

The role balances leadership, guest engagement, and operational precision, overseeing daily operations, training, scheduling, inventory, and compliance while adapting to high-volume periods and events. Flexibility for evenings and weekends is essential.