F&B Supervisor: Elevate Guest Experience & Profits

IHG Hotels; United States; On-site; USD 40,000 - 56,000; Full time

Job summary

IHG Hotels is seeking a Food & Beverage Supervisor for InterContinental Indianapolis, overseeing one or more full-service outlets and coordinating events.

You will supervise service and delivery of menu items, ensure compliance with health and safety standards, and train staff to deliver exceptional guest experiences while maintaining budgeted revenues and cost controls. Daily tasks include cash handling and shift close processes, and collaborating with Sales, Catering, and Guest Services.

Qualifications

• Experience supervising food and beverage staff in a high-volume setting.
• Strong customer service orientation with guest focus.
• Ability to manage cash handling and shift close processes.
• Willingness to train and develop team members.

Responsibilities

• Oversee daily service for one or more full-service outlets and coordinate events.
• Ensure high quality food, beverage, and consistent presentation.
• Monitor health, safety, and sanitation compliance and standards.
• Control costs, labor, and inventory; assist in budget achievement.
• Train, supervise, and support staff; coordinate with other departments.
• Respond to guest requests and resolve issues to ensure satisfaction.

Skills

Staff supervision

Customer service

Cash handling

Training

Job description

IHG Hotels is seeking a Food & Beverage Supervisor for InterContinental Indianapolis, overseeing one or more full-service outlets and coordinating events.

You will supervise service and delivery of menu items, ensure compliance with health and safety standards, and train staff to deliver exceptional guest experiences while maintaining budgeted revenues and cost controls. Daily tasks include cash handling and shift close processes, and collaborating with Sales, Catering, and Guest Services.