Bus Attendant

Hilton; Richmond (VA); On-site; USD 18,000 - 25,000; Full time

Job summary

Hilton in Richmond, VA is seeking a Bus Attendant to support Food & Beverage service for guests. The role involves assisting servers, refilling drinks, and helping maintain dining area cleanliness in a fast-paced hotel environment.

Qualifications include a high school diploma or equivalent, experience in hospitality or customer service, and strong teamwork and sanitation practices. This on-site position offers opportunities to contribute to guest satisfaction in a busy downtown hotel setting.

Qualifications

• High school diploma or equivalent preferred.
• Previous restaurant, hospitality, or customer service experience preferred.
• Strong customer service and teamwork; able to work in a fast-paced environment.
• Ability to lift up to 30–40 lbs and stand/walk for extended periods.
• Maintain cleanliness and proper sanitation practices.

Responsibilities

• Clear and reset tables quickly and efficiently between guests.
• Assist servers by refilling water, delivering bread, or supporting service needs.
• Maintain cleanliness and organization of dining areas, service stations, and floors.
• Restock silverware, glassware, napkins, and supplies throughout the shift.
• Remove trash and dirty linens from service areas.
• Support servers with food running as needed.
• Ensure compliance with sanitation and safety guidelines.
• Provide professional and courteous assistance to guests.

Skills

Customer service

Teamwork

Attention to detail

Sanitation/food safety

Ability to lift 30–40 lbs

Education

High school diploma or equivalent

Job description

250 rooms | 17,634 sq. ft. total event space across 13 meeting rooms Amenities include: on-site restaurants (La Grotta, 1885 Café & Market), lobby bar (Gather & Hem), indoor pool, fitness center, EV charging, banquet & meeting support. Located in the heart of Virginia’s capital in the historic Miller & Rhoads building, this hotel is just steps from the Richmond Convention Center and Virginia State Capitol. Blending historic charm with modern amenities, it provides an engaging downtown environment for hospitality professionals serving both business and leisure travelers.

Pay Range: $13.00-$18.00

Job Title: Bus Attendant

Department: Food & Beverage

Supervision Exercised: None

Supervision Received: Assistant F&B Manager / F&B Manager

MINIMUM REQUIREMENTS

• Education High school diploma or equivalent preferred.
• Experience Previous restaurant, hospitality, or customer service experience preferred.
• Skills & Knowledge Strong customer service and teamwork skills. Ability to work efficiently in a fast-paced environment. Ability to lift up to 30–40 lbs. and stand/walk for extended periods. Strong attention to cleanliness and detail. Ability to follow instructions and maintain proper sanitation practices.

Job Duties & Responsibilities

• Clear and reset tables quickly and efficiently between guests.
• Assist servers by refilling water, delivering bread, or supporting service needs.
• Maintain cleanliness and organization of dining areas, service stations, and floors.
• Restock silverware, glassware, napkins, and supplies throughout the shift.
• Remove trash and dirty linens from service areas.
• Support servers with food running as needed (property-specific).
• Ensure compliance with sanitation and safety guidelines.
• Provide professional and courteous assistance to guests when needed.
• Perform additional duties as assigned by management.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.