F&B Shift Manager

Dufry Careers; New York (NY); On-site; USD 34,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Generous PTO

Holiday pay

Employee discounts

Employee assistance program

Training and career growth

Referral program

Job summary

Avolta at JFK Terminal 8 seeks a Food & Beverage Specialist to ensure fresh, well-stocked grab-and-go displays and traveler-focused service. You will coordinate deliveries, monitor temperatures, and support product launches with Culinary and Operations teams.

This non-exempt, full-time role requires flexible hours including mornings, evenings, weekends, and holidays to align with flight schedules; ServSafe certification and strong inventory/customer service skills are essential.

Qualifications

• Minimum 4 years of operations experience in merchandising and customer service.
• Bachelor's degree can count for 2 of the 4-year requirement.
• ServSafe or equivalent food safety certification required.
• Knowledge of local and federal food safety laws.
• Allergen labeling and cross-contamination procedures.
• Inventory control and stock management systems experience.
• Basic financial and P&L awareness.

Responsibilities

• Stocks and rotates grab-and-go products according to freshness and presentation standards.
• Monitors inventory levels and communicates replenishment needs to management.
• Receives and verifies deliveries, ensuring accuracy and proper storage.
• Tracks expiration dates and removes outdated or non-compliant items.
• Maintains clean, organized, and visually appealing displays.
• Provides exceptional customer service by assisting customers with questions and product information.
• Completes daily temperature checks, waste logs, and inventory reports.
• Supports product launches, seasonal changes, and promotional displays.
• Collaborates with Culinary and Operations teams, as well as vendors, to guarantee timely restocking.
• Follows food safety, sanitation, and airport security guidelines.

Skills

Customer service

Inventory management

Communication

Food safety knowledge

Education

Bachelor's degree

ServSafe certification

Tools

Inventory management systems

Job description

Select how often (in days) to receive an alert:

Opportunity, growth, and meaningful rewards! We offer:

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay

Employee discounts across all company brands

Employee assistance program

• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Advertised Compensation:$24.58to$27.65

Purpose: The Food & Beverage (F&B) Specialist at John F. Kennedy International Airport Terminal 8, supports the daily execution of grab-and-go food operations by maintaining product availability, freshness, and presentation. This role ensures displays are fully stocked, compliant, and visually appealing to enhance the traveler experience.

Essential Functions:

Stocks and rotates grab-and-go products according to freshness and presentation standards

Monitors inventory levels and communicates replenishment needs to management

Receives and verifies deliveries, ensuring accuracy and proper storage

Tracks expiration dates and removes outdated or non-compliant items

Maintains clean, organized, and visually appealing displays

Provides exceptional customer service by assisting customers with questions, recommendations, and product information

Completes daily temperature checks, waste logs, and inventory reports

Supports product launches, seasonal changes, and promotional displays

Collaborates with Culinary and Operations teams, as well as vendors, to guarantee timely restocking

Follows food safety, sanitation, and airport security guidelines

Reporting Relationship & Role Information:

The F&B Specialist typically reports to the F&B Manager

This position as described falls under the Fair Labor Standards Act as a Non-Exempt position

This role requires flexibility to work early mornings, evenings, weekends, and holidays due to business needs and flight schedules

Minimum Qualifications, Knowledge, Skills, and Work Environment:

Education and Experience: The combination of education and professional experience must exceed4 years:

In a technical role: Requires 4 years of operations experience engaged in delivering merchandising and customer service programs

Abachelor's degree can count for2of the 4-year requirement

Requires food safety certification (ServSafe or equivalent)

Specialized Training:

Knowledge of local and federal food safety laws, city/county health inspection requirements, and documentation practices

Understanding of allergen labeling, handwashing protocols, and cross-contamination procedures

Knowledge of inventory control and stock rotation; proficient in inventory and stock management systems

Basic financial and P&L awareness (labor, waste, shrink)

Able to review sales, waste, and inventory data to identify improvement opportunities

Direct and proactive communicator who provides exceptional customer service

Business acumen with operations mindsetrequiredto understand the long-term implications of merchandising, inventory management, and customer experience planning to advance organizational goals

Demonstrated history of understanding the needs of F&B and retail business operations, brand partners, landlord stakeholders, the associate population, and individual store circumstances

Demonstrated history ofcreating andmaintainingpositive work environments

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).

Nearest Major Market: Queens
Nearest Secondary Market: New York City