F&B Service Supervisor — Lead Exceptional Guest Experiences

Branson Hilton Convention Center Hotel; Branson (MO); On-site; USD 42,000 - 65,000; Full time

Job summary

HCW Hospitality in Branson, Missouri is seeking a Food and Beverage Supervisor to lead all food and beverage outlets, drive service excellence, and ensure memorable guest experiences for every dining occasion.

You’ll train, mentor, and motivate the service team, monitor guest feedback, assist with scheduling and inventory, and support events, promotions, and banquets while upholding health and safety standards.

Qualifications

• Experience in food and beverage service, with supervisory experience preferred.
• Strong leadership and communication skills.
• Commitment to delivering high-quality service.
• Ability to manage multiple tasks in a fast-paced environment.
• Flexibility to work varied hours, including evenings, weekends, and holidays.

Responsibilities

• Supervise daily operations across all food and beverage outlets.
• Train, mentor, and motivate service staff to deliver exceptional service.
• Monitor guest feedback and address issues to ensure satisfaction.
• Assist with inventory management, cost control, and staff scheduling.
• Support the execution of special events, promotions, and banquets.
• Ensure compliance with health, safety, and sanitation standards.
• Take on additional duties as assigned by management to support the smooth operation of the hotel.

Skills

F&B supervision

Leadership

Guest service

Communication

Multi-tasking

Flexibility

Job description

HCW Hospitality in Branson, Missouri is seeking a Food and Beverage Supervisor to lead all food and beverage outlets, drive service excellence, and ensure memorable guest experiences for every dining occasion.

You’ll train, mentor, and motivate the service team, monitor guest feedback, assist with scheduling and inventory, and support events, promotions, and banquets while upholding health and safety standards.