F&B Service Lead & Guest Experience Coach

Hyatt Hotels Corporation; United States; On-site; USD 22,000 - 36,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Restaurant Supervisor to oversee food and beverage operations at The Standard, Mexico City. You will support daily restaurant functions, supervise staff, and ensure service standards and guest satisfaction.

The role requires at least one year of supervisory restaurant experience, knowledge of bar service, and familiarity with MICROS POS. Collaboration with F&B leadership and ongoing coaching are key responsibilities.

Qualifications

• Minimum one year of experience in a supervisory role in a restaurant or banquet setting, with server-level food service background.
• Knowledge of bar service and liquor inventory controls required.
• Experience with MICROS POS system strongly preferred.

Responsibilities

• Supervise daily operations of F&B outlets and services to ensure quality and guest satisfaction.
• Maintain a visible leadership presence on the restaurant floor and coach staff in real time.
• Monitor service flow, ensure timely seating, order accuracy, and presentation standards.

Skills

Supervisory experience

Bar service knowledge

MICROS POS experience

Tools

MICROS POS

Job description

Hyatt Hotels Corporation is seeking a Restaurant Supervisor to oversee food and beverage operations at The Standard, Mexico City. You will support daily restaurant functions, supervise staff, and ensure service standards and guest satisfaction.

The role requires at least one year of supervisory restaurant experience, knowledge of bar service, and familiarity with MICROS POS. Collaboration with F&B leadership and ongoing coaching are key responsibilities.