F&B Restaurant Busser

Tesuque Casino; Santa Fe (NM); On-site; USD 26,000 - 36,000; Full time

Job summary

Tesuque Casino in Santa Fe, NM is seeking a Restaurant Busser to support the Food and Beverage team. Under supervision, you will deliver water to tables, clear and reset tabletops and booths, and assist with setup and cleanup for events and banquets, ensuring fast, friendly service for guests.

You will also help with stocking stations, carry tableware to the dish room, and support servers in delivering orders while maintaining a clean, safe dining environment.

Qualifications

• High school diploma or equivalent preferred.
• 1 year of customer service or related experience preferred.

Responsibilities

• Stand, walk, and lift up to 50 lb as needed.
• Clear and clean tabletops, booths, chairs, and walls after guests leave.
• Assist servers in delivering orders to guests' tables.
• Respond to guest requests and communicate with servers as needed.
• Support other areas of the restaurant (setup, cleanup, prep, equipment maintenance).
• Adhere to policies and perform duties in a timely, professional manner.

Skills

Customer service

Communication skills

Teamwork

Education

High school diploma or equivalent

Job description

Position Summary:

Under direct supervision of the Food and Beverage Manager, the restaurant Busser is responsible for delivering water to each table, cleaning, clearing, and re-setting tabletops and booths; clean chairs, walls, floors, beverage and stocking stations. The Busser is required to prepare and wrap silverware for the restaurant and other events when requested. The Busser is to assist with banquets and special events as needed. Required to have excellent communication skills, work well with others and perform any other duties assigned or pertaining to the job. Also, provide outstanding guest service utilizing the Tesuque Proud Standards.

Note: Native American preference will be given.

Essential Duties & Responsibilities:

• Required to stand, walk and perform heavy lifting (required to lift up 25 to 50 lb.) throughout the entire shift.
• Deliver exceptional customer service by quickly clearing and cleaning table tops, booths, chairs, and walls after guests leave.
• Safely and efficiently carry large loads of tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing.
• Assist servers in delivery of orders to guests table.
• Respond appropriately to guest requests. Communicate guest requests to server as needed.
• Thank guests as they are leaving.
• Support other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance in front and back of the house.
• Perform all duties in a timely, expeditious and professional manner.
• Adhere to company policies and procedures.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Experience and Education:

• High school diploma or equivalent, preferred.
• 1 year of customer service or related experience, preferred.

Minimum Qualifications

• Must be at least 21 years old.
• Customer service focused and solution oriented.
• Must be able to lift, reach, bend, and stoop regularly.
• Ability to attain Food Handlers certification.
• Be punctual and reliable in attendance.
• Must enjoy and be able to succeed in a fast-paced work environment.
• Ability to communicate clearly and professionally with customers and coworkers.
• Ability to work a flexible schedule based on restaurant needs.
• Must be able to successfully pass a pre-employment background check, drug/alcohol screen, and meet all employment criteria.

Supervisory Responsibilities:

None relating to this position at this time

Physical Requirements:

While performing the duties of this job, the employee regularly is required to stand and walk for extended periods; use hands to finger, handle, or feel; reach with hands and arms; talk or hear. The employee occasionally is required to sit, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 30 pounds; pull, carry beverage stock to and from refrigerators and cabinets. The work environment includes a variety of setting the following: food, oils, and cooking surfaces. The incumbent occasionally exposed to loud noise, change in temperatures, and second-hand smoke.

Work Environment:

Work is generally performed in a casino setting with exposure to second-hand smoke and a high noise level. Due to the nature and scope of this position, evenings, weekends, holidays, and extended hours and irregular shifts will be required.

ADA/EEO Compliance:

The Pueblo of Tesuque Development Corporation (POTDC) and Tesuque Casino is an Equal Opportunity Employer. In Compliance with the American Disabilities Act, the Corporation will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer.

Drug-Free Disclaimer:

You will be required to pass a drug screening examination successfully. The use of any drug or other controlled substance that is illegal under Federal Law is not permitted, including medical cannabis.

The above statements are intended to describe the general nature and level of work being performed. They should not be construed as an exhaustive list of all the essential duties, responsibilities and requirements of personnel. Company reserves the right to substitute, amend, change, modify or discontinue any or all portions of this description/job function.

Source: Hospitality Online