F&B Outlets Supervisor — Lead Exceptional Guest Experiences

Loews Hotels & Co; Atlanta (GA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health & wellness benefits

401(k) & company match

Paid Sick Days

Vacation & Holidays

Tuition Reimbursement

Team Member Rates

Uniforms provided with dry cleaning

On-site discounted parking

Job summary

Loews Atlanta Hotel is seeking a Food and Beverage Outlets Supervisor to lead a dynamic dining team across our outlets. You’ll supervise staff, maintain quality standards, and assist with training, scheduling, and inventory to ensure smooth operations.

You’ll focus on guest experiences, resolve issues promptly, and work with the kitchen to ensure timely service. Experience in F&B, strong leadership, and sound knowledge of POS systems will help you succeed in our fast-paced Midtown environment.

Qualifications

• Minimum of one year of food and beverage experience; supervisory experience preferred.
• Thorough understanding of F&B techniques, service standards, and sanitation regulations.
• Strong organizational, communication, and leadership skills.
• Proficient in Microsoft Office; familiar with POS systems and basic financial reporting.
• Ability to lift and carry food service trays weighing 35+ pounds.
• High School Diploma or equivalent preferred.

Responsibilities

• Oversee daily operations of assigned outlets or shifts to ensure efficiency.
• Monitor service quality, presentation, and guest satisfaction to uphold high standards.
• Coordinate with kitchen staff to ensure timely and accurate food preparation and delivery.
• Assist with planning and managing special events, banquets, and private functions.
• Greet guests, address inquiries, and resolve complaints promptly and professionally.
• Gather and analyze guest feedback to suggest improvements and enhance experiences.
• Supervise, schedule, and delegate tasks to service staff, ensuring balanced workloads.
• Conduct pre-shift meetings to communicate priorities, updates, and promotions.
• Support recruitment, onboarding, and training of new team members.
• Provide ongoing coaching and feedback to maintain service excellence.
• Monitor inventory and stock levels, coordinating purchases to meet operational needs.
• Track sales, control waste, and implement portion control to optimize profitability.
• Ensure compliance with health, safety, and hygiene regulations across all operations.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.

Skills

Food & Beverage experience

Leadership

Communication

Microsoft Office

POS systems

Financial reporting

Education

High School Diploma or equivalent

Job description

Loews Atlanta Hotel is seeking a Food and Beverage Outlets Supervisor to lead a dynamic dining team across our outlets. You’ll supervise staff, maintain quality standards, and assist with training, scheduling, and inventory to ensure smooth operations.

You’ll focus on guest experiences, resolve issues promptly, and work with the kitchen to ensure timely service. Experience in F&B, strong leadership, and sound knowledge of POS systems will help you succeed in our fast-paced Midtown environment.